Chief Security Officer

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

We are seeking an experienced and dynamic Chief Security Officer (CSO) (Physical Security) to join our team and take the lead in protecting our organization and its personnel against potential security threats. As the head of the security function, the CSO serves as a key security advisor to the Company and will be responsible for leading and implementing comprehensive security strategies, policies and procedures to protect the company's infrastructure and employees. The Chief Security Officer will also provide proactive security awareness programs and training sessions to educate employees about the best practices and potential threats. They will collaborate closely with cross-functional teams including business continuity, EHS, cybersecurity and many other business units to identify vulnerabilities, assess risks and develop preventive measures to address various aspects, including cybersecurity, physical security, risk management and incident response. Being in a senior leadership role, they will act as a key advisor to the executive team and board of directors and collaborate with stakeholders to communicate and implement effective security strategies. Reporting to the Global Chief Security Officer (GSOC), this role will lead a team of over 200 security professionals and work closely in partnership with Comcast Connectivity & Platforms leadership in addition to NBCUniversal and Sky.

Job Description

CORE RESPONSIBILITIES

• Lead and manage a team of security professionals including security analysts, investigators, and access control officers
• Lead and oversee comprehensive security strategies, incident response protocols, and employee safety and security measures & training.
• Oversee physical security measures such as building access control, surveillance systems, perimeter security, and emergency response procedures.
• Builds, maintains, and leverages relationships with key external agencies, including law enforcement and first responders in all operating locations as required.
• Educating employees on security policies and procedures, raising awareness about potential threats, and promoting a security culture within the organization
• Builds trusted relationships across the business and acts as a liaison to ensure alignment with security requirements and best practices, enabling executive decision-making speed as well as an efficient exceptions process.
• Provides strategic oversight for in-house security staffing and as well as the performance of outsourced/contract security partners and other security vendors using key performance indicators to drive continuous improvement.
• Provides required management oversight and support of investigations into allegations of criminal acts, theft/property loss, sales and fraud investigations, assaults, acts of workplace violence and other activities that disrupts or have the potential to disrupt the delivery and/or brand of Comcast.
• Directs and oversees key and high profile or sensitive investigations; Oversees security, including coordination of executive protection, physical security and third-party providers for large offsite/onsite events including employee focused as well as customer focused events.
• Develops and presents executive level business cases to articulate relevant security risks and advise and consult on overly complex challenges and priorities for executive leadership teams.
• Oversees required risk assessments for the Company and assists in the development of mitigation plans for identified security risks and concerns
• Cultivates the security team by assigning responsibility, managing accountability, and providing opportunities for growth while also being responsible for establishing and leading cross-team initiatives to drive process improvements- effectively identifying and structuring solutions to address complex and ambiguous issues.
• Other duties as assigned.

ADDITIONAL QUALIFICATIONS

• Generally, requires 15+ years related experience of increasing responsibility with a full suite of corporate security experience to include, crisis management, physical security, critical infrastructure protection, risk controls, and loss prevention.
• Bachelor’s Degree required; Master’s Degree preferred in an area of study relevant to this position (i.e., Security Management, Criminal Justice, Business, Compliance, Homeland Security, etc.)
• Certification or accreditation from a risk or security management program such as: Certified Security Project Manager (CSPM), Certified Protection Professional (CPP), Physical Security Professional (PSP), Certified Fraud Investigator (CFI), or Professional Certified Investigator (PCI) is a plus.
• Certification from an interviewing and interrogation program such as Wicklander-Zulawski & Associates, John E. Reid & Associates, or LSI Laboratory for Scientific Interrogation, Inc. (SCAN) is a plus.
• Collaborative, with ability to build relationships and drive consensus
• Ability to manage across multiple stakeholder groups with differing needs
• Ability to be flexible in an extremely fast-paced, changing environment
• Must be able to work nights and weekends, variable schedule(s), and overtime, as necessary.
• Travel locally and nationally approximately 10% of the time. At times with little advanced notice.

REQUIRED SKILL SETS

• Experience and expertise with risk assessments and mitigation, threat management, executive protection, investigations and loss prevention, security technology integration, measurement and analytics, security-related policy development, budgeting, contract/vendor negotiation and management.
• Adept with measuring key program metrics, KPI, executive reporting, building effective business cases which effectively rationalize resource allocation and implementing new programs and initiatives.
• Results-oriented with superior problem-solving skills and ability to effectively manage varied resources to complete a task / project.
• Excellent judgment and creative problem-solving skills, including negotiation and conflict resolution skills.
• Exceptional written and oral communication and strong presentation skills.
• Prior roles requiring collaboration with local, state, and federal law enforcement and other government agencies, as well as relationships with global security vendors and consultants.
• Successful record of accomplishment building consensus and influencing senior leadership and stakeholders to implement strategy and achieve results in times that can be fast-paced, pressurized, and of high volume.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users, and advocates of our game-changing technology, products, and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors, and our communities.

Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills:

Executive Presence; Physical Security; Corporate Security Management

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

15 Years +