Analyst 2, Sales Compensation

Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what’s next. Powered by the nation’s largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation’s largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services.

Job Summary

The Analyst 2, Sales Compensation plays a critical role in supporting the administration and operational excellence of sales compensation programs across Comcast Business Sales Channels. This role ensures the accuracy and integrity of compensation payments, supports system testing and validation, and collaborates with cross-functional teams to drive process improvements. The ideal candidate will develop subject matter expertise in compensation plans, tools, and systems, and gain a strong understanding of data flows between Sales, HR, and Finance.

Job Description

Core Responsibilities

• Administer daily and monthly sales compensation processes, including reporting, payroll validation, and approval workflows.
• Validate the accuracy of compensation payments prior to payroll submission, ensuring compliance with plan policies and procedures.
• Serve as a subject matter expert on sales compensation plans, policies, systems, and operational processes.
• Review, approve, and process compensation disputes within the designated system.
• Build and maintain strong relationships with regional field offices to support compensation administration.
• Collaborate with cross-functional teams including Sales Operations, Marketing, Training, Finance, and Legal to understand and improve business processes.
• Document business processes, including problem statements, process flows, job aids, and user guides.
• Support ad-hoc data cleansing and correction efforts to ensure accurate compensation calculations.
• Participate in quality assurance activities to identify and resolve issues, risks, and discrepancies using QA best practices.
• Perform other duties as assigned, including occasional evening and weekend work as needed.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills:

Sales Compensation; Excel; Analytics

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

2-5 Years