Technical Program Manager, Strategic Program Delivery (TPM3)

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)

Job Summary

Are you looking to have an impact on a large technology organization and the work of thousands of developers? If you are driven and passionate about reducing cognitive load and toil for developers, then Developer Experience (DevX) Organization is the place for you! Comcast’s DevX organization creates an extensible ecosystem of solutions, evolving based on deep partnerships, that empower Comcast’s Engineering community to do more of what they love and feel deeply connected to their impactful work. DevX believes we can make developers happier, more focused, and more innovative. We do this by providing tools and automated processes that reduce the impact non-functional requirements have on our developer’s lives. As a Technical Program Manager, you will help support the DevX Portfolio team’s core objective of driving operational excellence across the DevX organization. You will have the opportunity to partner with portfolio managers, scrum masters, service leads, technical teams, leadership, and other technical program managers to drive the highest-priority strategic programs in DevX to completion.

Job Description

Note: This fully remote role is open to qualified candidates currently residing in the United States who are able to work and attend meetings during typical Eastern Time Zone business hours. We are unable to provide sponsorship for this role now or in the future.

As part of the Comcast TPX DevX Portfolio team, you are a vital member of the Comcast Cable GTO organization. Our team is integral to the very fabric of the DevX organization, in that most of our customers are our own DevX teammates. Our team focuses on aligning our internal DevX organization operations and delivering our large, cross-cutting programs across TPX. We support DevX’s many efforts through strategic planning and portfolio management, driving consistency across the organization to create a seamless, positive experience for the teams that run our services and platforms. We are a diverse group of customer-centric, curious risk-takers, willing to disrupt ourselves and others and driven by a desire to create operational excellence. We are seeking a passionate, self-directed technical program manager to help support our internal DevX organization operations, particularly strategic program delivery.

What you will do

As a Technical Program Manager, you will help support the DevX Portfolio team’s core objective of driving operational excellence across the DevX organization. You will have the opportunity to partner with portfolio managers, scrum masters, service leads, technical teams, leadership, and other technical program managers to drive the highest-priority strategic programs in DevX to completion.  

Some of your Core Responsibilities will include:

• Build and run cross-functional projects from start to finish, ensuring on-time delivery, great communications, and excellent quality
• Develop detailed project artifacts, including project plans, stakeholder maps, and communication plans
• Identify, manage, and communicate risks, issues, blockers, and dependencies; develop mitigation strategies
• Build and maintain strong relationships with key stakeholders, including engineering teams and leaders inside and outside DevX
• Collaborate with teams to define project scope, goals, and deliverables
• Monitor and report on project progress, financials, and resources
• Conduct regular status meetings and provide comprehensive project reports to senior leadership and other stakeholders
• Prioritize tasks and manage time efficiently to meet project deadlines
• Participate in and support efforts to cultivate the culture of the DevX Portfolio team, fostering collaboration, innovation, and continuous improvement

What you will bring

If you have some or all the following, please apply:

• 4+ years of relevant experience managing technical projects from inception to completion
• Experience working closely with engineering teams on technical projects
• Ability to work on program assignments with moderate guidance and little assistance
• Moderate to strong understanding of software development processes and lifecycle
• Familiarity with Agile principles and project management frameworks (e.g., Scrum, Kanban)
• Experience working closely with engineering teams on technical projects
• Proficiency in using technical project management software, such as Jira
• Leadership, organization, communication, time management, and stakeholder management skills
• Demonstrated ability to troubleshoot and resolve project-related issues
• Team player attitude
• Passion for adding to team culture

Preferred Qualifications:

• Demonstrated success in building influence and strong partnerships across a large organization with many cross-functional stakeholders
• Formal training, such as the Google Project Management Certificate, PMP, SAFe, or equivalent

We are interested in attracting a diverse set of candidates for this position. If you are not sure if you qualify, please err on the side of applying.

How we support you in building your craft

In addition to building belonging in your day-to-day job:

• You will have an opportunity to participate in a week–long Lab Week three times a year – an opportunity to test innovative ways to push our processes into the future
• You will have dedicated time to learn and teach each other through multiple internal conferences throughout the year
• You and your teammates will take the time to have fun and build team camaraderie and psychological safety
• You will have flexibility for career exploration through mentorship, project opportunities, rotations, and gigs
• You will have the opportunity to build a Technical Program Management community of practice from its inception

Exciting challenges you will be involved in where you can make an impact

• Directly impacting developer experience for our DevX organization
• Empowering our leaders and development teams to operate more efficiently, consistently and effectively, providing more opportunity for mobility across our teams
• Design processes and artifacts that can set the standard more broadly for technical program managers across the organization
• Build connections and relationships with other technical program managers across Comcast

Our Values

Pathway to Yes

We are entrepreneurial and resourceful. If we believe in it, { it meets DevX’s vision and Strategy } we will find a way to get it done with creative thinking, inclusive behavior, and technical excellence.

• We value usable and working solutions now, without compromising quality over a perfect solution later. 
• We start from the assumption that someone, somewhere has already figured out a solution to this problem; we value using their results over rediscovering them ourselves.
• We actively collaborate with our customers; we win when our customers win.
  

Culture of Curiosity

A curious culture is a learning culture; we are constantly evolving to the next iteration of ourselves and with that we are rooted in thoughtful questions, research, and high curiosity. 

• We adopt a collaborative growth mindset and learn together along the way.
• We recognize that the best idea can come from anyone, and that effective leaders create ways to solicit and consider these ideas.
• We value making decisions with research and reason, with an open mind to experiment.

Lead with Purpose

We lead with intention, preparedness, and upholding a high ethical standard. Fostering growth in our teammates and the business, we are centered around empathy, inclusion & transparency and listening to each other. 

• While exploring diverse ideas, we value being able to pursue a plan together over everyone agreeing that the plan is the best one
• We are all leaders; we value individual responsibility over micromanagement.
• As members of DevX, we align to a set of outcomes over fighting turf wars; we get ahead by working together.

Team Spirit

We acknowledge that each one of us has unique gifts, experiences, and talent that contribute to the success of our Team. We are a global, collaborative team that shows respect, fairness, and inclusion. We value attitude over aptitude; no {genius} jerks allowed

• We value attitude over aptitude; no {genius} jerks allowed.
• We value actively and humbly seeking and appreciating honest feedback over preserving our egos.
• We value building teams with individuals from various backgrounds and experiences; there is no typical DevX-er.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Comcast will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law, including the Los Angeles Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance.

Skills:

Technical Program Management; Status Reporting; Teamwork; Team Culture; Communication; Deliverables Management

Salary:

National Pay Range: $75,886.27 USD-$177,858.45 USD

Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

5-7 Years