Engineer 2, Engineering Operations

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Responsible for contributing to project teams, troubleshooting operational issues, providing technical solutions to operational problems, new product implementation, implementing existing products and services and the overall upkeep and maintenance of designated areas of engineering. Acts in compliance with industry and Company technical requirements, standards, policies and procedures. Works with moderate guidance in own area of knowledge.

Job Description

Key Responsibilities:

Data Infrastructure Design and Implementation:

• Design, develop, test, and maintain data pipelines, databases, and systems to support efficient data extraction, transformation, and loading (ETL/ELT) processes.
• Translate business requirements into technical specifications and implement scalable solutions.
• Apply data tools and techniques to integrate data from various sources into centralized platforms.
• Assist in the migration of on-premises data solutions to cloud platforms, ensuring smooth transition and minimal downtime.

Data Quality and Governance

• Develop and implement data validation methods to ensure the integrity, consistency, and reliability of data.
• Optimize data systems to improve reliability, quality, and efficiency, incorporating industry best practices for data governance.
• Ensure data accuracy and integrity by developing and maintaining data validation and error-handling mechanisms.
• Maintain thorough documentation of data workflows, processes, and systems to ensure transparency and ease of maintenance.

Technical Expertise

• Troubleshoot technical issues related to data platforms, ensuring swift resolution and minimal disruptions to business operations.
• Constantly review data pipelines and storage systems to identify opportunities for cost optimization and performance improvement.
• Monitor, troubleshoot, and improve the performance of data pipelines and databases to ensure seamless operations.
• Bring in industry best practices to streamline dataflow processes while building scalable and efficient data solutions.

Required Skills and Experience:

• Expertise in cloud platforms such as AWS, Azure, Snowflake, and Databricks.
• Familiarity with data integration tools like Pentaho.
• Proven experience working with large and complex datasets in various environments.
• Experience creating and optimizing stored procedures and ETL/ELT processes.
• Strong troubleshooting skills and a proactive approach to optimizing data systems.

Core Responsibilities

• Ability to troubleshoot and repair all but the most complex issues. Performs maintenance activities with a minimum of supervision and guidance. Leads technical outage bridges and engages appropriate resources to drive issues to closure.
• Acts as an advocate for Engineering Operations procedures, policies and processes. Ensures projects and initiatives are adhering to Company standards.
• Tracks and reports operational workflows; maintains records of results and feedback. Analyzes data and metrics, identifies problem areas and provides actionable insight.
• Acts as a technical resource in projects and initiatives and ensures successful project implementation.
• Contributes to design considerations for new products or architectural changes to existing products.
• Analyses problems in design, configuration, data flow and data state within a highly complex multi-product provisioning system.
• Performs routine maintenance tests for designated areas of engineering and ensures all maintenance is properly validated to minimize impact.
• Provides training and guidance to less experienced team members.
• Attains industry standard certifications and education.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Comcast will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law, including the Los Angeles Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance.

Skills:

Data Governance; Snowflake Data Warehouse; Extract Transform Load (ETL); Structured Query Language (SQL); Data Quality Assurance; Pentaho Business Intelligence; Big Data Infrastructure

Salary:

National Pay Range: $54,065.28 USD-$126,715.50 USD

Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

2-5 Years