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Comcast AI Research Intern

Location Pennsylvania, Remote Req ID R396353 Job Type Full Time
Category Administrative Date posted 11/18/2024
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Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)

Job Summary

This job code is to be used for internships and co-ops. It is not to be used for temporary or contract workers.

Job Description

Program Overview 

Discover opportunities designed to set your career in motion!The Comcast internship/co-op program will help you cultivate meaningful relationships, develop strong interpersonal and business skills, gain exposure to the day-to-day operations of a Fortune 40 media and technology company, and receive mentorship opportunities to expand your professional network.

This program immerses students into the daily operation of a contemporary media and technology company while working side-by-side with Comcast’s top innovators. The student becomes an integral part of the Comcast team working on creative, innovative, and thought-provoking projects within various business units.

Organization & TeamOverview

Comcast AI Technologies team is an innovative research group within Comcast’s Technology & Product organization with offices in Washington DC and Philadelphia. We do groundbreaking research to support the development of novel Artificial Intelligence and Machine Learning based products for Comcast’s millions of consumers.

We feature an informal, open atmosphere, and cultivate a start-up culture with the backing of a Fortune 50 company. To better serve our community, we believe the diversity of our team should reflect the diversity of our customers.

Role Description

Are you interested in pushing the boundaries of conversational AI and shaping the future of customer interactions? Are you eager to apply your expertise in training large language models to real-world problems? Do you thrive on challenges and aspire to make a tangible impact on customer experiences? If you're passionate about driving real-world impact and thrive in a dynamic, collaborative environment and have experience in at least one or more of the following areas – Semantic Parsing for Natural Language Understanding (NLU), Aligning LLMs for task-oriented dialogue/Conversational Agents, Evaluation with and for LLMs – we invite you to bring your expertise to our team!

We are seeking a talented researcher to join our team in tackling applied challenges within the realm of training large language models and enhancing conversational AI. You will be part of a team focused on the development, training, and testing of large-scale models, emphasizing latency, quality, safety, and cost reduction.

The expected output of an internship is a proof-of-concept implementation leading to both impactful production-level deployments and a scientific publication and/or a patent application. 

Job Responsibilities

Responsibilities include but are not limited to:

  • Develop algorithms for generating diverse and contextually appropriate dialogues to improve conversational agents.

  • Investigate methods for generating coherent multi-turn conversations to enhance the naturalness of conversational agents.

  • Create simulated evaluators or judges to provide feedback on conversational bot performance.

  • Develop ML methods to identify and collect high-quality training data for conversational agents.

  • Explore techniques for dynamically adapting data collection strategies based on model feedback and performance metrics.

  • Other duties and responsibilities as assigned.

PreferredSkills

  • Enrolled in a university PhD program (strong MSc students are also welcome to apply), with 2+ years research experience in NLP and/or Information Retrieval

  • Good programming and software development skills

  • Comfortable working in an interdisciplinary, team-oriented, applied research environment.

  • Preferred Majors: Computer Science

Minimum Qualifications and Eligibility Requirements

  • Returning to degree-program (for at least a semester) after the completion of the summer internship (meaning, student must be returning to school for Fall 2025 semester before graduating)

  • Available to work 40 hours per week over the course of the summer program- June 2 through August 15, 2025

  • Authorized to work in the United States with no current or future sponsorship needs

  • Available to report in-person to the work location on the job posting (unless virtual offering)

  • Comcast is an Affirmative Action/EEO employer M/F/D/V

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Comcast will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law, including the Los Angeles Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance.



Salary:

Base Pay: $55.00

The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.


The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.


Relevant Work Experience

0-2 Years

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Our Benefits

We’re proud to offer comprehensive benefits to help you live your best life:

  • Medical, prescription, vision, and dental insurance for eligible employees.
  • 401(k) savings plan with dollar-for-dollar matching up to the first 6% of your pay.
  • Paid time off including eight observed company holidays and flex time.
  • Exclusive perks + discounts, including tuition assistance, commuter benefits and more!
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