Badge Coordinator, Physical Identity & Access Management

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

The Badge Coordinator, Physical Identity & Access Management (PIAM), is responsible for supporting the day-to-day operations of the badge issuance and management process. They assist in coordinating badge-related activities, maintaining accurate records, and providing general support to the badge management team. The Badge Coordinator works under the guidance of senior team members and contributes to process improvement initiatives.

Job Description

Core Responsibilities

• Assists in coordinating badge-related activities, including employee and business partner badge issuance, badge renewal, deactivation processes, including badge shipping.
• Maintains accurate records of badge issuance, deactivation, and any related changes or updates.
• Ensures compliance with both corporate and local security policies and procedures.
• Conducts mandatory audits of security access systems and prepares reports for management team by or before assigned deadlines.
• Complete the contractor vetting and approval in VNDLY with occasional communications with Business Partners and Comcast Points of Contact.
• Provides general support to the badge management team, including data entry, record management, and documentation.
• Collaborates with HR and other departments to ensure smooth coordination of badge-related processes.
• Supports the training of employees on badge usage, policies, and procedures.
• Assists in troubleshooting basic technical issues related to badge issuance and management systems.
• Contributes to process improvement initiatives to enhance the efficiency and effectiveness of the badge management process.
• Assist in security projects.
• Safeguard all confidential information related to the organization and its employees.
• Stays updated on industry trends and best practices in badge issuance and management.
• Alarm code distribution and management
• Perform other duties as assigned

Required Qualifications

• Previous experience in administrative or coordination roles is preferred.
• Strong attention to detail and accuracy in record management.
• Proficient with Microsoft Excel.
• Effective written, verbal and interpersonal communication skills.
• Ability to conduct training.
• Good organizational and time management skills.
• Effective communication and interpersonal skills.
• Ability to work collaboratively in a team environment.
• Proficiency in relevant badge issuance and management systems is a plus.
• Basic knowledge and familiarity with access control systems, standards, procedures, and best practices is a plus.

Education

• High school diploma or equivalent required

Related Work Experience

• Generally, required one year of related experience

Preferred Qualifications

• Professional certification or accreditation that validates expertise and knowledge as it relates to PIAM such as: Certified Identity and Access Manager (CIAM), Certified Physical Security Professional (CPP), Certified Protection Professional (CPP), Certified Identity and Access Management Professional (CIAMP), or Certified Identity Protection Advisor (CIPA) is a plus.
• Certification and knowledge of access control and identity management vendor such as HID Global, Gallagher, Lenel, Genetec or AMAG is plus.

Working Conditions

• Must be able to work nights and weekends, variable schedule(s), and overtime, as necessary.
• Must be willing to travel up to 10%.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Comcast will consider for employment applicants with arrest or conviction records in accordance with the requirements of applicable law, including the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Please note that federal state, or local laws and regulations may restrict or prohibit Comcast from hiring individuals convicted of certain crimes. Additionally, an applicant’s criminal history may have a direct, adverse, and negative relationship on the job duties of this position, which may result in the withdrawal of a conditional offer of employment.

Skills:

Customer Experience (CX); Punctuality; Standards Compliance; Budgeting; Accountability; Invoices

Salary:

National Pay Range: $15.00 USD-$32.00 USD

Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

High School Diploma / GED

Relevant Work Experience

2-5 Years