Sr. Account Director, Curation Hub
Job Summary
We are introducing a new senior role within the Demand team dedicated exclusively to Curation Hub, with end-to-end ownership across strategy, growth, and execution. This leader will serve as the singular owner of Curation Hub holistically responsible for building, improving, and expanding the offering across demand and supply. Unlike existing roles that balance multiple priorities, this position will carry a dedicated Curation Hub performance goal, ensuring focused attention and clear accountability for driving adoption, revenue, and operational excellence. Externally, this role will be the primary point of contact for all Curation Hub-related communication with agencies and publishers, leading sales conversations, managing escalations, and overseeing ongoing partnership management. Internally, this role will act as the central coordination point across agency Demand, BuyerCloud, supply, product, technical solutions, and other key stakeholders, working in close partnership with the Curation Hub technical solutions lead to ensure comprehensive coverage across commercial growth, client communication, troubleshooting, and product optimization.Job Description
Strategic Ownership & Growth
Serve as theend-to-end business ownerfor Curation Hub, accountable for strategy, growth, adoption, and performance.
Define and ownCuration Hub KPIs(adoption, revenue, usage, performance), with a dedicated performance target tied to the product.
Develop and execute amulti-channel growth strategy, including expansion into brand-direct,independent, and new demand partners.
Represent Curation Hub’s needs and priorities inannual planning, resourcing, and investment decisions.
External Leadership – Agencies & Publishers
Act as theprimary external leadfor all Curation Hub-related communications with agencies and demand partners, particularly at theVP+ level, building confidence inFreeWheel’scapabilities and team.
Lead and supportsales and upsell motions, partnering with account teams to position and sell Curation Hub across existing and new relationships.
Ownpublisher-facing advocacyfor Curation Hub, partnering with Supply to articulate the revenue story and drive publisher adoption and enthusiasm.
Serve as theescalation pointfor Curation Hub issues with agencies and publishers, ensuring responsive, clear, and consistent communication.
Internal Leadership & Cross-Functional Coordination
Act as thecentral coordination pointacross Agency Demand,BuyerCloud, Supply, Product, Technical Solutions, Inventory, DSP, Finance, and other key stakeholders for all things Curation Hub.
Clarify and codifyownership, roles, and accountabilityacross teams, closing current accountability gaps and reducing operational friction.
Work closely withDemand Account Teamsto ensure the proper setup, execution, and management of Curation Hub deals, reducing time to resolution on issues and escalations.
Partner withAgency Partnershipsto create a cohesive client experience and clear handoffs from deal signature through activation and ongoing management.
Collaborate withSupply teamsto embed Curation Hub into publisher strategies and narratives, making it a clear path for publishers to drive incremental revenue.
Post-Activation Ownership & Escalation Management
Serve as thepost-activation ownerfor Curation Hub, accountable forissuetriage, escalation management, and end-to-end resolution.
Build andmaintainstandardized processesfor troubleshooting, communication, and escalation tracking across agencies and publishers.
Monitor and report onescalation trendsand recurring issues, partnering with Product and Technical Solutions to address root causes and drive long-term improvements.
Proactive Management, Optimization & Product Partnership
Establish aproactive management frameworkfor Curation Hub, regularly reviewing usage, adoption, performance, and risk across partners.
Identifyand driveoptimization opportunities(e.g., configuration changes, best practices, performance tweaks) to improve outcomes and deepen engagement.
Developplaybooks, templates, and best practicesthat make it easier for account teams to sell, activate, and grow Curation Hub.
Act as theProduct Point Personfor Curation Hub—centralizing feedback, communicating needs to Product, and helpingpush through product enhancementsand operational improvements.
Partner with Product, ACH, and Analytics to inform theproduct roadmap, especially as Curation Hub expands across products and surfaces in new channels.
Preferred Qualifications
10+ yearsin digital advertising, programmatic, ad tech, or media, with experience spanningagency and/or publisherenvironments.
Proven success insenior client-facing roles(e.g., account leadership, partnerships, marketplace/curation leadership, or sales) engaging VP+ stakeholders.
Demonstrated ability to be asingle-threaded ownerof a product or program with clear accountability for growth, adoption, and performance.
Strong understanding ofCTV/video, programmatic, marketplaces, and curation; experience with SSPs/DSPs and curated marketplaces is a plus.
Track recordof leadingcomplex, cross-functional initiativesand aligning multiple teams around shared goals.
Exceptionalcommunication and executive presence, able to create confidence with agencies, publishers, and internal leadership.
Strongoperational rigorand experience building scalable processes for activation, issue management, and escalation handling.
Data-driven and analytically minded, comfortable using performance data to guide decisions and optimizations.
Comfortable operating in afast-paced, matrixed environmentwith evolving products and priorities.
Employees at all levels are expected to:
- Understand our Operating Principles; make them the guidelines for how you do your job.
- Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
- Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
- Win as a team make big things happen by working together and being open to new ideas.
- Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
- Drive results and growth.
- Support a culture of inclusion in how you work and lead.
- Do what's right for each other, our customers, investors and our communities.
Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Skills:
Leadership; Customer Relationships; Communication
Salary:
New York Pay Range: $139,387.87 - $209,081.81
Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
Targeted Commission: $81,428.57
Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
10 Years +
Our Benefits
We’re proud to offer comprehensive benefits to help you live your best life:
- Medical, prescription, vision, and dental insurance for eligible employees.
- 401(k) savings plan with dollar-for-dollar matching up to the first 6% of your pay.
- Paid time off including eight observed company holidays and flex time.
- Exclusive perks + discounts, including tuition assistance, commuter benefits and more!
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