Senior Business Associate, Business Operations - FreeWheel
Job Summary
The Senior Business Operations Associate will play a key role in supporting the COO and the broader Operations team by managing strategic planning, coordinating leadership engagements, overseeing budgets, and driving cross-functional initiatives. This role requires a highly organized, proactive, and collaborative individual who thrives in a dynamic environment and is comfortable operating in ambiguity.Job Description
Administrative & Leadership Engagements
- Plan and execute recurring leadership meetings, including:
- Quarterly COO Town Halls
- Bi-Monthly COO People Leaders Syncs
- Monthly COO Directors Discussions
- Annual Leadership Offsite
- Coordinate logistics, agendas, and follow-ups for all leadership events
- Support internal communications and culture-building initiatives (e.g., “Take 5” program)
- Collect weekly executive update content and rationalize key content for submission to the General Manager
Financial & Vendor Management
- Manage all COO budgets and partner with business stakeholders and Vendor Management
- Deliver monthly status updates and identify opportunities to improve budget processes and utilization
- Partner with Finance for annual budget creation
- Maintain daily T&E request processes and ensure compliance
- Conduct regular check-ins with Finance, Procurement, and business stakeholders
Operating Planning
- Lead the creation and maintenance of the annual operating plan
- Organize and facilitate regular readouts for various stakeholder groups
- Ensure timely KPI reporting and progress tracking
Strategic & Ad Hoc Initiatives
- Support and drive strategic initiatives aligned with COO priorities
- Manage ad hoc projects and requests with agility and discretion
Skills & Qualifications
- Proven experience in project coordination, business operations, or executive support
- Strong organizational and multitasking abilities
- Excellent written and verbal communication skills
- Ability to build relationships and collaborate across teams
- Comfortable working independently and navigating ambiguity ("operating in the gray")
- A proactive mindset with a focus on continuous improvement
- Experience working with senior leadership or executive teams
- Ability to synthesize information and present it clearly to diverse audiences
Employees at all levels are expected to:
- Understand our Operating Principles; make them the guidelines for how you do your job.
- Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
- Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
- Win as a team - make big things happen by working together and being open to new ideas.
- Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
- Drive results and growth.
- Support a culture of inclusion in how you work and lead.
- Do what's right for each other, our customers, investors and our communities.
Disclaimer:
- This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Skills:
Strategic Plan Execution; Facilitation; Managing Ambiguity; Prioritization; Teamwork
Salary:
Primary Location Pay Range: $88,501.13 - $132,751.70
Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
2-5 Years
Our Benefits
We’re proud to offer comprehensive benefits to help you live your best life:
- Medical, prescription, vision, and dental insurance for eligible employees.
- 401(k) savings plan with dollar-for-dollar matching up to the first 6% of your pay.
- Paid time off including eight observed company holidays and flex time.
- Exclusive perks + discounts, including tuition assistance, commuter benefits and more!
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