Product Operations Manager
Job Summary
At the heart of FreeWheel’s product organization, the Product Operations team is the driving force behind operational excellence and innovation. We champion best practices, foster a culture of continuous improvement, and empower product teams to deliver world-class technology – from initial concept to product sunset. We’re not just about process: we’re about progress. Product Operations is the catalyst that enables our teams to move faster, smarter, and more collaboratively. By designing scalable systems and tools, we create the conditions for success across the entire product lifecycle. As a Product Operations Manager, you’ll play a pivotal role in shaping how our product teams operate. You’ll lead high-impact initiatives within the product organization and influence our most critical cross-functional partnerships. You'll also be embedded directly with a product team, acting as a trusted partner in unlocking efficiency and clarity. This is a high-visibility role for someone who thrives in dynamic environments, loves solving complex problems, and is passionate about enabling product teams to do their best work.Job Description
Core Responsibilities
- Serve as a business leader who drives change management, iterative process improvement, and program management.
- Analyze, understand, create, define, document, iterate on, and evangelize Product Management processes and/or tools.
- Partner with cross-functional teams – including Services, Support, Revenue, Strategy, and Engineering Operations – to collaboratively design and align on processes and tools required by Product Management to function effectively and efficiently.
- Drive adoption and adherence to new processes with empathy, clarity, and strategic influence/influence without authority
- Contribute to the Operations team strategy and planning.
- Exercise independent judgement and discretion in matters of significance.
- Manage work priorities independently.
- Serve as a resource for colleagues with less experience.
- Be available for occasional early morning or evening meetings with international colleagues.
- Other duties and responsibilities as assigned.
Employees at all levels are expected to:
- Understand our Operating Principles; make them the guidelines for how you do your job.
- Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
- Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
- Win as a team - make big things happen by working together and being open to new ideas.
- Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
- Drive results and growth.
- Support a culture of inclusion in how you work and lead.
- Do what's right for each other, our customers, investors and our communities.
Disclaimer:
- This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Skills:
Change Management; Product Operations; Product Management; Agile Methodology
Salary:
Primary Location Pay Range: $0.00 - $0.00
Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
7-10 Years
Our Benefits
We’re proud to offer comprehensive benefits to help you live your best life:
- Medical, prescription, vision, and dental insurance for eligible employees.
- 401(k) savings plan with dollar-for-dollar matching up to the first 6% of your pay.
- Paid time off including eight observed company holidays and flex time.
- Exclusive perks + discounts, including tuition assistance, commuter benefits and more!
Jobs For You
-
Senior Business Account Executive, SMB Direct Sales (Outside Sales)
San Jose, California Sales 09/30/2025
-
Xfinity Retail Sales Consultant - Bilingual Spanish
San Rafael, California, Richmond, California Retail 09/15/2025
-
Xfinity Retail Sales Consultant
Loveland, Colorado Retail 09/19/2025
No Recently Viewed Jobs
View All JobsNo Saved Jobs
View All JobsRelated Content
-
Comcast NBCUniversal Announces Intent to Build Universal Theme Park and Resort in the United Kingdom
This will be the first Universal-branded theme park and resort in Europe, expanding the company’s global footprint and offering world-class, immersive experiences and attractions to residents and millions of UK visitors.
-
Comcast Turbocharges Internet Speeds for Philadelphia
Comcast announced today that the majority of homes and businesses in Philadelphia now have access to the company’s next-generation Internet speeds, offering up to 2.1 gigabits-per-second (Gbps) download and 300 Megabits-per-second (Mbps) upload.
-
Today’s Home of The Flyers and 76ers to Have New Name: Xfinity Mobile Arena
Comcast Spectacor and Harris Blitzer Sports & Entertainment today announced the world-class sports and entertainment venue in South Philadelphia will be renamed Xfinity Mobile Arena, effective September 1, 2025, through the 2030-2031 season.
Talent Community
Join our talent community so we can get to know you better, learn more about your skills and experience, and how they could align with future open positions at Comcast.
Job Alerts
Sign up for Job Alerts to be the first to know about new opportunities. After signing up or logging in to Workday, select Job Alerts in the top right corner to create a new alert or edit an existing one.