Product Manager - UX, AI Workflows
New York, New York
Overview
Our product management team helps in developing and launching solutions that meet and exceed customer needs. They collaborate with cross-functional teams to steer products from inception to market, ensuring they align with our business goals and customer expectations.
Success Profile
What makes a successful Product Manager - UX, AI Workflows at Comcast? Check out these top traits and explore role-specific skills in the job description below.
- Leadership
- Flexible
- Problem Solving
- Communicator
- Proactive
- Strategic
Responsibilities
Product Manager - UX, AI Workflows
Job Summary
FreeWheel seeks a Product Manager focused on User Experience to enhance platform workflows and drive product strategy. This role involves close collaboration with Design and Engineering teams to deliver impactful user solutions. Responsible for roadmap ownership, prioritization, and execution of user experience improvements. Candidates should have experience in enterprise SaaS, UX principles, AI-powered workflows, and media technology industries.Job Description
FreeWheel is looking for a Product Manager to help shape and improve key user experiences across our platform.
In this role,you'llwork closely with Design and Engineering to understand customer needs, define product requirements, prioritize investments, and deliver experiences that help usersaccomplishtheir goals more effectively.
You'llown a defined set of user workflows and product capabilities, helping drive roadmap decisions and execution while contributing to broader product strategy.
Success in this role requires strong collaboration skills, customer empathy,good productjudgment, and the ability to balance user needs, business priorities, and technical considerations.
Responsibilities:
- Own roadmap definition, prioritization, and execution for specific user experience areas within the FreeWheel platform.
- Partner closely with UX Design toidentifycustomer problems, evaluate opportunities, and define product requirements.
- Work with Engineering to balance customer value, technical feasibility, and delivery timelines.
- Partner with other Product Managers to ensure their initiatives meet our user experience expectations.
- Define and improve end-to-end user workflows that help customersaccomplishcritical tasks.
- Gather insights from customers, user research, analytics, and internal stakeholders to inform product decisions.
- Write clear product requirements and communicate priorities to cross-functional teams.
- Make thoughtful tradeoff decisions that balance usability, business impact, and implementation complexity.
- Measure outcomes and use data and customer feedback to continuously improve the user experience.
- Contribute to product planning and strategy discussions whileexecuting againstbroader organizational priorities.
- Build strong working relationships across Product, Design, Engineering, Customer Success, and other stakeholder groups.
Who You Are
3-5 years of product management experience building and launching software products.
Demonstrated ability to own features, workflows, or product areas from discovery through delivery.
Strong customer empathy and curiosity about how usersaccomplishtheir goals.
Experience partnering closely with designers and engineers throughout the product development lifecycle.
Ability to define requirements, prioritize work, and make informed tradeoff decisions.
Excellent written and verbal communication skills.
Comfortable operating in environments where requirements and priorities may evolve.
Experience using customer feedback, analytics, and other data sources to inform product decisions.
Preferred Qualifications
Experience working on enterprise software, SaaS products, or workflow-driven applications.
Strong understanding of UX principles and user-centered product development.
Familiarity with design systems, interaction design concepts, and usability best practices.
Experience working with user research and behavioral analytics.
Exposure to AI-powered experiences, workflow automation, copilots, or agentic product patterns.
Interest in how AI is changing user behavior, workflows, and product experiences.
Experience in advertising technology, media technology, or related industries is a plus.
Employees at all levels are expected to:
- Understand our Operating Principles; make them the guidelines for how you do your job.
- Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
- Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
- Win as a team make big things happen by working together and being open to new ideas.
- Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
- Drive results and growth.
- Support a culture of inclusion in how you work and lead.
- Do what's right for each other, our customers, investors and our communities.
Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Skills:
User Experience (UX) Design; Artificial Intelligence Technologies; Product Management; Software as a Service (SaaS); Advertising Technologies
Salary:
New York Pay Range: $125,204.74 - $187,807.12
Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
7-10 Years
Hear from our people
“Days in the office where we collaborate and whiteboard, and crack those hard problems to solve… those are the days that mean the most.”
Theresa Customer Onboarding and Product Management
Culture
At Comcast you can have work/life balance in an inclusive environment where you can be your authentic self.
Comcast provides many opportunities to build skills and grow in your career and a top-notch benefits, time off and perks package.
We are committed to delivering reliable, effortless experiences to our customers no matter how they choose to interact with us.
You will build personal relationships on a growing team that while making Xfinity a best-in-class, most-loved brand.
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