Director, Content Management

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

As a Director of Content Management, you will be responsible for leading the Content Management Center of Excellence within the Enterprise Business Intelligence group. You will ensure all content, including asset and rights management initiatives, are efficiently being executed through our different tools and platforms around content generation, leading discussions, and collaborating with leadership and staff for effective delivery and maintenance.

Job Description

• Lead the digital asset management (DAM) team and partnering with CMS teams, providing strategic direction and oversight with tools like AEM CS, Frame.io, Fadel, and Brandfolder etc.
• Develop and implement DAM strategies to optimize the organization’s creative assets.
• Oversee the creation and maintenance of metadata and taxonomy structures.
• Coordinate with senior leadership to align DAM and CMS goals with organizational objectives with direct impact on the Marketing System of Record.
• Monitor and report on the performance and usage of digital assets.
• Ensure compliance with digital rights management and copyright laws.
• Manage relationships with external vendors and partners.
• Drive process improvements and implement best practices in content and digital asset management.
• Conduct regular audits to ensure the integrity and security of digital assets.
• Provide training and support to staff on DAM and CMS systems and processes.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
• Other duties and responsibilities as assigned.

Qualifications:

• 10+ years relevant experience
• Bachelor's degree or equivalent in technology, operations management, business administration, or related field
• Ability to identify, manage, and help mitigate issues and risks
• Highly organized and ability to multitask effectively
• Excellent communication skills
• Familiarity with business and financial principles

The Ideal Match:

• Experience with SaaS or CMS systems a plus
• Experience with Adobe Creative Cloud, Adobe Experience Cloud, Figma, Fadel, Microsoft O365 a plus
• Strong IT skills, including database development
• An attitude that is proactive, analytical, and organized
• Excellent communication skills
• Excellent written and verbal communication skills
• Proven ability to excel in a fast-paced environment

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills:

Leadership; Strategic Thinking; Executive Communications

Salary:

Primary Location Pay Range: $148,594.81 - $222,892.21

Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

10 Years +