Jr Systems Engineer

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)

Job Summary

Responsible for participating in project teams, researching technical topics related to Company operations, new product implementation, assisting with existing products and services and the overall upkeep and maintenance of designated areas of engineering. Performs event correlation and identifies probable root cause; provides trouble isolation, basic troubleshooting and break/fix activities.

Job Description

*This position is unable to provide work authorization sponsorship or immigration support now or in the future.*

The Technology + Product organization works at the intersection of media and technology and our innovative teams are continually developing and delivering products and next-generation technologies that transform the customer experience.

Why Join Our Team?

Step into the future with the Critical Application Provisioning Service (CAPS) Team, where innovation drives impact and the customer is always at the heart of everything we do. We're not just supporting systems—we're transforming how automation, monitoring, and security are delivered across mission-critical device provisioning platforms.

As a Jr Systems Engineer, you’ll be at the heart of a team that’s pioneering AI-driven automation to proactively optimize performance and reliability in both staging and production environments. You’ll work hands-on with cutting-edge technologies—Linux, Ansible, Kafka, NoSQL, and more—while contributing to a culture of continuous improvement, transparency, and customer-first innovation.

What sets us apart?

• Real-time impact on services that power millions of connections.
• End-to-end ownership of provisioning stacks and monitoring ecosystems.
• Opportunities to grow your skills in scripting, automation, and big data.
• A collaborative, fast-paced environment where your ideas drive change.

If you're passionate about solving complex problems, automating at scale, and shaping the future of network services, this is the team for you.

Responsibilities:

• Troubleshoot, maintain, monitor, and deploy provisioning stack applications in a Linux environment (DHCP, Cable Provisioning, TFTP).
• DNS zone/record updates and maintenance.
• Ability to work and thrive in a virtual setting.
• Proactively monitor and configure provisioning applications, including Xymon, MaaS, MetriX, and Grafana.
• Contribute to documentation and knowledge-sharing with the team.
• Identify areas for process improvement and implement change through automation.
• Execute and validate technical changes and support maintenance activities.
• Provide summary reports and communicate the status of activities/events to management.
• Collaborate with the development team on major infrastructure upgrades and projects.
• Extract useful data from logs and KPIs for reporting purposes (via automation preferred).
• Excellent oral and written communication skills.
• Drive incident and problem management fixes to resolution.
• Coordinate and manage tasks with offshore teams to ensure seamless integration and delivery.

Skills & Experience We’re Looking For:

• Linux Systems Proficiency
  • Evaluate comfort with Linux/Unix environments, including file system navigation, log parsing, and use of tools like awk, sed, grep, and systemctl.
• Automation & Scripting
  • Assess experience with scripting languages (Shell, Python, Perl) and automation tools like Ansible. Look for candidates who can identify and implement automation opportunities.
• Networking Fundamentals
  • Gauge understanding of IP networking protocols (DHCP, DNS, TCP/UDP, SNMP, DOCSIS) and ability to troubleshoot provisioning stack applications.
• Monitoring & Observability
  • Look for familiarity with monitoring tools (e.g., Xymon, MaaS, Grafana, MetriX) and the ability to extract and interpret metrics and logs for proactive system health management.
• Problem Solving & Collaboration
  • Evaluate analytical thinking, communication skills, and ability to work across teams (including offshore) to resolve incidents and drive continuous improvement.

About Our Perks & Benefits:

We are determined to create an environment where our employees feel valued, understand our business goals, and are motivated.

Here's a look at just some of the perks and benefits we make available to our US-based employees:

• Medical & Dental
• 401(k) Savings Plan
• Generous paid time off
• Life Milestones - from adoption assistance, childcare resources, pet insurance, and more, Comcast supports you at all life stages.
• Courtesy Services - We offer all full-time employees in serviceable areas free digital TV and internet.
• Discount tickets for Universal Resorts, including theme park tickets and onsite hotel rooms.

Learn more at https://jobs.comcast.com/benefits

Reasonable Accommodation

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request an accommodation.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

Job Profile: Engineer 1, Engineering Operations

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills:

Problem Solving; Linux; Networking Fundamentals; Scripting Languages

Salary:

Primary Location Pay Range: $62,999.80 - $94,499.69

Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

0-2 Years