Manager, Facilities - New England Region
Job Summary
The Manager of Facilities owns the performance, safety, and day‑to‑day reliability of company facilities across multiple locations throughout the New England Region at Comcast. This role leads facilities operations and maintenance teams, drives building renovations and space optimization initiatives, and partners closely with vendors and landlords to ensure workplaces run smoothly and efficiently. The position plays a visible, hands‑on role in quickly resolving issues, enhancing the employee experience, controlling operating costs, and ensuring facilities remain safe, compliant, and ready to support business operations.Job Description
Core Responsibilities:
- Managing facilities operations and maintenance activities through delegation to team members and coordination with service providers
- Developing comprehensive facility protection plans and procedures to ensure workplace safety and security compliance
- Overseeing building renovation projects while monitoring budgets, timelines, and adherence to company specifications
- Coordinating space planning initiatives with department leaders to optimize workplace utilization and employee satisfaction
- Leading facilities team members in executing maintenance schedules, responding to service requests, and managing vendor relationships
- Implementing preventive maintenance programs and equipment upgrades to enhance operational efficiency and control costs
- Managing departmental budgets including space utilization, furniture procurement, maintenance contracts, and capital expenditure planning
- Collaborating with landlords and real estate partners to maintain lease compliance and resolve property management issues
- Directing special events coordination and facilities-related projects while ensuring minimal disruption to business operations
- Supporting corporate sustainability initiatives through energy management programs and environmentally responsible facilities practices
- Consistent exercise of independent judgment and discretion in matters of significance.
- Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
- Other duties and responsibilities as assigned
Additional Responsibilities:
- Maintain standard working hours of 8:00 AM – 4:30 PM, with flexibility to support business needs outside of core hours
- Remain available 24/7/365 to respond to off-hours facilities emergencies, critical incidents, and infrastructure issues
- Apply a strong background in commercial building infrastructure and facilities financial operations to support operational and budgetary decision-making
- Serve as a strong people leader, managing two direct reports and overseeing multiple vendor partners; vendor management and performance accountability are critical components of this role
- Provide facilities leadership and oversight across a regional coverage area spanning Maine through Boston, MA, with potential support for Cape Cod and the Islands
Employees at all levels are expected to:
- Understand our Operating Principles; make them the guidelines for how you do your job.
- Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
- Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
- Win as a team make big things happen by working together and being open to new ideas.
- Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
- Drive results and growth.
- Support a culture of inclusion in how you work and lead.
- Do what's right for each other, our customers, investors and our communities.
Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Skills:
Facilities Operations; Maintenance Operations; Capital Expenditures; Vendor Management; Renovation Projects; Taking Initiative
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
5-7 Years
Our Benefits
We’re proud to offer comprehensive benefits to help you live your best life:
- Medical, prescription, vision, and dental insurance for eligible employees.
- 401(k) savings plan with dollar-for-dollar matching up to the first 6% of your pay.
- Paid time off including eight observed company holidays and flex time.
- Exclusive perks + discounts, including tuition assistance, commuter benefits and more!
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