Development Engineer 4

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Responsible for planning and designing new software and web applications. Analyzes, tests and assists with the integration of new applications. Oversees the documentation of all development activity. Trains non-technical personnel. Assists with tracking performance metrics. Integrates knowledge of business and functional priorities. Acts as a key contributor in a complex and crucial environment. May lead teams or projects and shares expertise.

Job Description

Core Responsibilities

• -
  Point of contact for all Cornerstone On Demand and Edcast related issues, ensuring timely resolution of complex technical problems and user inquiries.
  -
  Lead system configuration, upgrades, and enhancements to optimize the functionality and performance of the CSOD platform.
  -
  Review, Test and present to product owner’s platform releases
  -
  Collaborate with internal stakeholders to gather requirements, develop solutions, and implement new features or integrations.
  -
  Conduct regular system audits and health checks to ensure optimal performance and data integrity.
  -
  Provide training and support to end-users, including the development of user guides and training materials.
  -
  Monitor and analyze system performance metrics to identify areas for improvement and implement best practices.
  -
  Manage and coordinate with Cornerstone On Demand support teams and vendors to resolve issues and escalate as necessary.
  -
  Maintain up-to-date knowledge of Cornerstone On Demand updates, new features, and industry trends.-
  Ensure compliance with organizational policies, security standards, and regulatory requirements.

Employees at all levels are expected to:

• Certifications:
  - Cornerstone LMS Specialist Certification and Edcast Essential skills and fundementals(e.g., Cornerstone On Demand Certified Professional, Cornerstone On Demand Certified Administrator) or equivalent certification is highly desirable.
  Experience:
  - Minimum of 5 years of experience in supporting and administering Cornerstone On Demand.
  - Proven experience with system configurations, troubleshooting, and user support.
  - Strong knowledge of Cornerstone On Demand modules, including Learning, Performance, and Skills.
  Skills:
  - Excellent problem-solving skills and the ability to troubleshoot and resolve complex technical issues.
  - Strong analytical and organizational skills, with a keen attention to detail.
  - Exceptional communication skills, with the ability to interact effectively with technical and non-technical stakeholders.
  - Experience in project management and the ability to handle multiple tasks and priorities in a fast-paced environment.
  Preferred Attributes:
  - Experience with other HRIS systems or platforms.
  - Ability to work independently and as part of a team.
  - Demonstrated ability to manage and lead projects effectively.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

7-10 Years