Sr. Manager, Data Center Operations

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)

Job Summary

The Technology, Product, Experience (TPX) organization operates at the intersection of media and technology, continually developing and delivering products and next-generation technologies that transform the customer experience. The Comcast Network and CONNECTivity (CONNECT) organization is a highly agile, fast-paced group focused on innovating, building, and operating a best-in-class, reliable access network for our customers.

Job Description

What You'll Do:

• Plan, comment, and improve existing Physical Data Center Building structures, land development, and real estate actions.
• Lead a highly functional team to achieve operational excellence across multiple buildings in the United States.
• Travel to review Data Center operations and third-party construction.
• Drive issues through closure by engaging all appropriate resources.
• Lead technical bridges and provide troubleshooting direction.
• Offer guidance and recommended solutions to complex technical issues.
• Report performance related to operations and project status to management.
• Identify and recommend areas requiring change or modification.
• Perform complex and routine maintenance tests for designated areas of engineering.
• Identify and isolate issues, ensuring all maintenance is properly validated to minimize subscriber impact.
• Regular, consistent and punctual attendance.
• Other duties and responsibilities as assigned.

Skills & Experience We're Looking For:

• Experienced leader capable of operating locations remotely using tools and known processes.
• Understanding of relationships between Technology Landlords and Co-location Tenants.
• Ability to manage multiple location activities with an understanding of failover impacts and collision avoidance.
• Proficiency in internal Comcast financial processes, approval, and verification.
• Ability to relate descriptive information from Preventative Maintenance providers to drive local action and vertical leadership information streams.
• Capable team leader to manage a team of Staff Engineers skilled as SMEs for specific trades.
• High understanding of Energy Operations and Business Continuity recovery/planning.
• Experience in Business Continuity/Resiliency.
• Knowledge of HVAC systems and chill water operations across various facility types.
• Comprehension of Electrical UPS architecture and Distribution systems.
• Familiarity with Building Automation Systems and alarm logic/response planning to achieve high levels of Mean Time to Mitigate.
• Experience with emerging technologies and the ability to apply them to existing technical facilities.

This position is ineligible for visa sponsorship.  To be considered for this role, you must be legally authorized to work in the United States and not require sponsorship for employment now or in the future.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills:

Data Center HVAC; Data Center Management; People Management; HVAC Equipment

Salary:

Primary Location Pay Range: $147,936.89 - $221,905.33

Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

7-10 Years