Sr. Director, Business Operations & Planning-Xumo

Xumo, a joint venture between Comcast and Charter Communications, was formed to develop and offer a next-generation streaming platform for the entire entertainment industry. The company consists of three primary lines of business: Xumo devices, Xumo Play, and Xumo Enterprise. Powered by Comcast’s global entertainment platform, Xumo devices feature a world-class user interface with universal voice search capabilities, making it easy for consumers to find and enjoy their favorite streaming content. Xumo Play is a free ad-supported streaming TV (FAST) service offering hundreds of linear channels and on-demand options. Xumo Enterprise provides tools and services for content creators, distributors, and advertisers to make FAST content more accessible.

Job Summary

The Senior Director, Business Operations & Planning directs the analytical and operational agenda for Xumo's FAST business. The role orchestrates business cases, modeling, and performance analysis that inform senior leadership decisions on partnerships, monetization, and investment, and influences operational direction across the function. Working in close partnership with Finance, Commercial, Product, Content, and Business Intelligence, the role drives cross-functional analytical workstreams, provides the FAST business perspective into corporate planning processes, and represents Business Operations & Planning in executive forums. This is a highly cross-functional and senior-facing role, requiring commercial fluency, strong analytical and modeling skills, and the ability to influence senior stakeholders across the organization and drive outcomes without direct authority. This is an individual contributor role; the Senior Director is expected to be hands-on with the analytical work, not only directing it. This role reports to the VP, Business Operations & Planning.

Job Description

Responsibilities:

• Direct analysis and business case development across Xumo Play and Xumo Enterprise to inform major decisions on new partnerships, market expansion, monetization approaches, and investment trade-offs — in partnership with Commercial, Finance, Product, and Content teams.
• Orchestrate analytical work behind growth initiatives, including market sizing, international expansion, new monetization opportunities, and evaluation of new business models — in partnership with the Strategy & Operations team.
• Lead financial and business modeling for partner deals, scenario analysis, and business case development; ensure rigor and consistency in how the function approaches modeling and decision support.
• Provide the FAST business perspective in budget and long-range planning processes led by Finance, including scenario modeling, planning inputs, and business assumptions.
• Direct the business operations work for Xumo Enterprise — partner economics, deal structuring, profitability analysis, and business cases for international platforms and content partners.
• Oversee deep-dive analyses on Xumo Play business performance (engagement, retention, monetization, and growth) in partnership with Business Intelligence and Product, translating data into clear narratives and actionable recommendations.
• Lead variance analysis and root cause diagnostics, and develop the analytical decks, memos, and talking points that frame business performance and strategic analysis for Executive Leadership audiences.
• Lead cross-functional initiatives that span Business Operations and adjacent teams (Finance, Business Intelligence, Product) including operational improvement, data and reporting infrastructure, and other multi-team workstreams.
• Other duties and responsibilities as assigned.

Professional Qualifications

• 10+ years of progressive experience across business operations, strategic finance, corporate development, management consulting, or strategy roles, with meaningful time in an operating role.
• Streaming, media, or digital platform experience required; direct experience with FAST, AVOD, SVOD, or platform / distribution businesses is strongly preferred.
• Strong analytical and modeling skills, with the ability to build financial and business models, stress-test assumptions, and translate outputs into clear business recommendations.
• Strong commercial fluency, with a deep understanding of revenue, cost, and margin levers across consumer and B2B businesses.
• Strong written and verbal communication skills, with the ability to synthesize complexity into clear narratives and prepare executive-ready materials.
• Demonstrated ability to lead cross-functional initiatives and influence decision-making at the senior leadership level.
• Proficiency in Excel and business intelligence tools (e.g., Tableau, Looker, Periscope, PowerPoint / Google Slides).

Preferred Attributes

• Experience working within or alongside Finance, Commercial, Product, or Strategy teams in a streaming or platform business.
• Prior exposure to ad-supported digital platforms, partner / distribution ecosystems, and / or international platform expansion.
• Player-coach mindset, comfortable doing hands-on analysis while also developing others and supporting the broader team.
• MBA or equivalent advanced degree preferred but not required.
• Position is office based in Irvine, CA or Philadelphia, PA 4 days/week in office & 1 day remote.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills:

Business Cases; Cross-Functional Collaboration; Financial Modeling; Financial Planning; Business Operations; Analytical Thinking; Strategic Thinking

Salary:

Primary Location Pay Range: This job can be performed in California with a good faith estimated pay range upon hire of $173,605.19 - $231,473.59 USD.

Comcast intends to offer the selected candidate base pay within the posted range for this role at the time of posting dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

10 Years +