Manager, Ad Operations - Xumo

Xumo, a joint venture between Comcast and Charter Communications, was formed to develop and offer a next-generation streaming platform for the entire entertainment industry. The company consists of three primary lines of business: Xumo devices, Xumo Play, and Xumo Enterprise. Powered by Comcast’s global entertainment platform, Xumo devices feature a world-class user interface with universal voice search capabilities, making it easy for consumers to find and enjoy their favorite streaming content. Xumo Play is a free ad-supported streaming TV (FAST) service offering hundreds of linear channels and on-demand options. Xumo Enterprise provides tools and services for content creators, distributors, and advertisers to make FAST content more accessible.

Job Summary

This role serves as a strategic liaison providing guidance and support between Ad Sales Teams, content providers, OEM partners, and programmatic platforms. The ideal candidate will oversee the integration of content channels, manage sales resources, and ensure operational excellence through data-driven analysis and process development. Integrates and configures content provider channels to be distributed on the Xumo Play app, Xumo devices and channel syndication customers. Coordinates the distribution of sales materials and ensures resources are available to the Advertising Sales teams. Analyzes operations to ensure operating standards are met. Provides support to department personnel. Creates and implements performance standards. Develops processes and procedures to implement functional strategies.

Job Description

Core Responsibilities

• Plans daily activities and assigns tasks, ensuring all tasks are carried out according to proper policies and procedures and are in accordance with the overall functional strategy.
• Creates and maintains financial reports including revenue, forecasting and budget analysis.
• Facilitates sales materials and resources needs. Coordinates the distribution of sales materials and resources.
• Works closely with assigned advertising sales teams to understand and track schedules for major initiatives and advertising campaigns. Monitors adherence to master advertising production timelines.
• Monitors ad inventory and recommends strategies for optimum utilization.
• Interfaces with Ad Sales and other departments to coordinate ad packages, sponsorships and ad options being offered.
• Creates work performance standards. Remains available to Advertising Sales Team and resolves operational questions and issues.
• Implements operational policies and procedures.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Maintains regular, consistent and punctual attendance; must be flexible to work nights and weekends, variable schedule(s) and overtime as necessary.
• Manage trafficking and optimizations of ad campaigns across direct and programmatic channels, ensuring timely and accurate execution.
• Maintain ad server configurations, troubleshoot discrepancies, and ensure compliance with technical specifications.
• Support onboarding of new demand partners and ensure seamless integration with ad tech stack.
• Coordinate with QA teams to validate creative assets and ensure proper functionality across devices.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills:

Client Partnerships; Cross-Team Collaboration; Advertising Sales; Ad Servers

Salary:

Primary Location Pay Range: $96,768.36 - $145,152.54

Additional Range: This job can be performed in New York City with a Pay Range of $92,561.04 - $151,463.52

Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

5-7 Years