VP, Comcast Business - Heartland Region

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Comcast's Heartland Region is looking to hire a top performing, results-oriented regional Vice President of Comcast Business to lead its rapidly-growing commercial services business. This executive leader will lead and manage a team of 240+ employees while developing and implementing Comcast’s commercial services strategy across the Region. The ideal candidate will have a deep understanding of the economic drivers of small, medium and enterprise sized businesses, proven senior leadership experience selling and delivering commercial internet, managed telecom solutions, mobile, voice and video solutions to those businesses, and a successful track record guiding an organization through growth and market share gains. Comcast’s Heartland Region is part of Comcast’s Central Division and serves 2.5 million residential and commercial customer relationships in Michigan, Indiana, Kentucky, and Ohio.

Job Description

Core Responsibilities:

• Effectively lead a high-growth commercial telecommunications sales and marketing organization with a multi-hundred-million-dollar annual revenue budget.

• Provide clear and dedicated focus on building long-term, sustainable value for shareholders, customers, employees, and the community in addition to short-term results.

• Achieve assigned sales, installation, revenue, operating P&L, capital budget, return on investment, and customer satisfaction objectives.

• Develop and implement effective sales channel and go-to-market strategies to capture attractive market opportunities and drive profitable growth across multiple direct and indirect channels.

• Analyze sales performance metrics and market trends to inform strategic decisions.

• Manage forecasting, pipeline development, and reporting to executive leadership.

• Lead efforts to build market awareness of Comcast’s commercial products and services and actively cultivate relationships with the Heartland Region business community.

• Successfully manage activity between functional departments in a matrixed environment - including Sales, Marketing, Product, Service Delivery, Operations and Customer Care - to ensure elevated levels of performance and customer satisfaction.

• Work closely and effectively with Comcast Business’s Division and Headquarters leadership to provide input on, and successfully execute, Comcast’s commercial services strategies and objectives.

• Develop and manage budgets, financial forecasts, project plans and schedules, including new market deployments and product launches.

• Maintain a strong working knowledge of Comcast Business product offerings, the economic drivers of small, medium and enterprise sized businesses, and regional competitors.

• Maintain internal Comcast Business controls and policy compliance to minimize business risk for the Region, Division and Comcast.

• Perform general management duties inherent in all senior-level leadership positions.

• Must be available to work before and/or after hours and on weekends based on the needs of the business.

• Practice regular, consistent, and punctual attendance.

Professional Experience and Qualifications:

• Minimum 10 years of progressive, senior sales, and financial leadership experience in a $100+ million business within the telecommunications industry.

• Successfully led commercial sales, marketing, and business development functions at a high-growth telecommunications company.

• Served successfully in a transformational leadership capacity.

• Developed and implemented strategy to move a sales organization forward at a high growth rate.

• Strong business and financial acumen with a deep understanding of the economic drivers of small and medium sized businesses.

• Proven experience and success in managing a large P&L budget.

• Demonstrated ability to develop and execute successful sales channel and go-to-market strategies to capture market opportunities and drive profitable growth.

• Proven skill in implementing effective business development, sales, and operational processes to improve productivity and efficiency.

• Demonstrated ability to attract, recruit, and retain top talent and build high performing teams.

• Worked effectively across diverse functions within a large business (e.g., Sales, Marketing, Product, Service Delivery, Operations, Customer Care, etc.).

• Must be in the Heartland area and be willing to travel domestically as required by the needs of the business.

Personal Attributes:

• Team player with unquestioned personal integrity and business ethics.

• Personally, accountable for achieving results.

• High-energy leadership style that fosters a positive, motivational work environment.

• Initiative-taker who leads by example and personal involvement.

• Demonstrated passion for customer service that results in meeting/exceeding expectations during customer interactions.

• Multi-tasks and works effectively under pressure.

• Opportunistic competitor with vision to identify and seize new market and business opportunities.

• Eager to compete and overachieve.

• Excellent interpersonal and business communication skills.

• Develops positive working relationships with a wide range of individuals as a spokesperson for Comcast Business.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.

• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.

• Know your stuff - be enthusiastic learners, users, and advocates of our game-changing technology, products, and services, especially our digital tools and experiences.

• Win as a team - make big things happen by working together and being open to new ideas.

• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.

• Drive results and growth.

• Respect and promote inclusion.

• Do what's right for each other, our customers, investors, and our communities.

Disclaimer:

• Comcast is an EOE/Veterans/Disabled/LGBTQ+ employer.

• The above information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications.

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills:

Transformational Leadership; Strategy Implementation; Cross-Functional Collaboration; Financial Acumen; Change Leadership; Talent Building

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

15 Years +