Comcast Network Engineering Intern (West Division)

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

This job code is to be used for internships and co-ops. It is not to be used for temporary or contract workers.

Job Description

Program Overview

Discover opportunities designed to set your career in motion! The Comcast internship program will help you cultivate meaningful relationships, develop strong interpersonal and business skills, gain exposure to the day-to-day operations of a Fortune 40 media and technology company, and receive mentorship opportunities to expand your professional network.

This program immerses students into the daily operation of a contemporary media and technology company while working side-by-side with Comcast’s top innovators. The student becomes an integral part of the Comcast team working on creative, innovative, and thought-provoking projects within various business units.

Organization & Team Overview

The West Division IT Network Engineering team collaborates with the business to create world-class solutions to improve the customer experience. Work with network engineers across the country to support the office enterprise network for Comcast offices in the West Division. Work with other IT team members locally and remotely to maintain network systems.

Role Description

Are you interested in solving challenging problems in a highly technical field? Are you a creative problem-solver? As a Network Engineering Intern on the IT Network team, you will be called upon by a team of network engineers and other IT professionals to help maintain the network infrastructure and implement solutions to support ever-changing employee needs.

What are some interesting problems the student will work on?

In this role you will support fellow network engineers by helping to deploy network hardware, triage network issues, and utilize tools to maintain network services across hundreds of routers and switches. You will gain skills and insights in software and utilities used to manage and automate network functions across the enterprise.

Where can this student make an impact?

You will partner with IT professionals across the organization to constantly improve the Comcast employee experience. New ideas are encouraged to ensure issues are resolved quickly and the impacts from incidents are minimized.

Job Responsibilities

Responsibilities include but are not limited to:

• Working with other network engineers to implement changes to the Enterprise Network.
• Support network projects and tasks.
• Troubleshoots and resolves basic network and wireless connectivity issues with IT support technicians and/or end users.
• Use business writing skills to maintain and update incident ticket documentation as well as existing procedures and process documentation.
• Perform Moves/Adds/Changes for network equipment and patches to network equipment.  Includes assigning IP addresses/ports and port configuration.
• Maintains all network and team key performance objectives.
• Ensure on-time task completion and identify conflicting priorities to management.
• Create and maintain all project-related documentation and report on projects as required.
• Dispose of obsolete network equipment following Comcast’s policies and procedures.
• Reacts to alerts from monitoring tools.
• Other duties and responsibilities as assigned.

Preferred Skills

• Strong troubleshooting methodology
• Written and verbal communication
• IT skills and experience preferred:
  • CompTIA A+, CompTIA Network+ certification or equivalent experience
  • CCNA, CCNP (preferred, not required)
    
• Knowledge of network protocols and wireless network technology
• Familiarity with Arista, Aruba, Cisco , Juniper, and/or Opengear network hardware
• Scripting languages such as Python
• Preferred Majors: Computer Science, Information Technology
  

Minimum Qualifications and Eligibility Requirements

• Currently pursuing a bachelor’s degree from a United States-based college or university
• Rising Junior or Rising Senior only (must have a graduation date between Winter 2025- Spring 2027)
• Returning to degree-program (for at least a semester) after the completion of the summer internship (meaning, student must be returning to school for Fall 2025 semester before graduating)
• Available to work 40 hours per week over the course of the summer program- June 2 through August 15, 2025
• Authorized to work in the United States with no current or future sponsorship needs
• Available to report in-person to the work location on the job posting (unless virtual offering)
• Comcast is an Affirmative Action/EEO employer M/F/D/V

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills:

Relationship Building; Professional Etiquette; Accountability; Teamwork; Resilience; Communication

Salary:

Base Pay: $28.00

The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Relevant Work Experience

0-2 Years