Quality and Automation Engineer 3

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Comcast Business offers technological solutions ranging from Ethernet, internet, and WiFi connectivity to voice, television, and managed Enterprise solutions to power businesses of all sizes to perform better. From small businesses to mid-market and large Enterprise organizations, Comcast Business serves business customers across the country. Powered by an advanced, Gig-speed network and backed by 24/7 technical support, Comcast Business is one of the largest contributors to the growth of Comcast Cable. The organization is the nation’s largest cable provider to small and mid-size businesses and has emerged as a force in the Enterprise market, recognized by leading industry associations as one of the fastest growing providers of Ethernet services." Comcast Business IT is an organization within Comcast’s Technology and Product Division and largely located on the east coast (greater Philadelphia and the DC area). We own the IT applications and infrastructure supporting the Comcast Business serving large scale enterprise customers, mid market, small and medium business. Job Summary We are seeking an SDET Engineer with strong technical skills to design, develop, and maintain automated testing solutions. The ideal candidate will contribute to building scalable, reliable, and maintainable test assets that help release confidence and reduce manual testing effort. In this role, you will work under guidance on well-defined testing initiatives while independently delivering automation components, test suites, and validation assets. You will collaborate with developers and architects to ensure high-quality software delivery.

Job Description

As part of the Comcast Business IT (BIT) organization, you will collaborate with product owners, architects, developers, and testers to deliver prioritized quality initiatives. You will help build a robust test automation foundation that supports faster releases, improved defect detection, and greater operational confidence.

Test Automation Development

As an SDET Engineer, you will contribute to the design, development, and maintenance of automation assets across the testing lifecycle.

Automation and Frameworks

• Build and maintain automated test cases using ATF and other test automation frameworks.
• Develop and execute API test collections using Bruno or similar tools.
• Contribute to creation and expansion of golden regression test suites.
• Support smoke, sanity, regression, and end-to-end automation coverage.

Quality Engineering

• Design reusable test assets for ServiceNow workflows, integrations, and UI scenarios.
• Validate functional behavior across application and platform changes.
• Support defect triage and root cause analysis with developers and QA teams.
• Improve test coverage, stability, and execution efficiency.

Technical Contribution & Collaboration

• Collaborate with senior engineers, architects, and stakeholders to understand requirements and test strategy.
• Follow established automation standards, naming conventions, and framework guidelines.
• Participate in code reviews, test reviews, and quality checkpoints.
• Contribute to documentation for test assets, execution steps, and coverage gaps.

Operations and Release Support

• Support release readiness through automated regression validation.
• Assist in maintaining dependable test pipelines and execution schedules.
• Troubleshoot test failures and environmental issues with guidance.
• Help ensure testing aligns with performance, security, and reliability expectations.

Continuous Improvement

• Identify opportunities to reduce manual testing through automation.
• Contribute to reuse of test components, data sets, and validation patterns.
• Stay current on automation tooling, ServiceNow testing capabilities, and QA best practices.

Experience

• Bachelor’s degree in computer science, engineering, or related field.
• 3–5 years of experience in QA, test automation, or software engineering.
• 2–3 years of hands-on automation experience with test frameworks or API testing tools.
• Experience with ATF, API collections, Bruno/Playwright automation testing, regression automation, and defect validation preferred
• Exposure to ServiceNow testing and enterprise application workflows preferred
• Exposure to Agile development practices preferred

Preferred Certifications

• ISTQB or equivalent testing certification.
• ServiceNow CSA or testing-related ServiceNow exposure is a plus.

Core Responsibilities

• Build and maintain automated test cases, ATF suites, and API collections. 50% automation and scripting, 50% functional testing
• Automation testing includes Bruno, Playwright and API integration testing across various Comcast Business platforms
• Expand golden regression coverage for critical workflows and integrations.
• Validate application changes through functional, regression, and end-to-end testing.
• Support manual testing for new features, enhancements, and defect fixes.

• Execute and maintain the regression suite to validate critical workflows and release readiness.

• Assist with release testing, including smoke, sanity, and end-to-end validation before deployment.

• Support defect analysis, test execution, and release readiness.
• Collaborate with engineering teams to improve quality and automation coverage.
• Document test assets, execution results, and coverage gaps.
• Apply engineering best practices to improve test reliability and maintainability.

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Certifications

ServiceNOW CSA

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

5-7 Years