Project Manager 3 - Technical Project Management & Scrum Master

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

This job involves comprehensive project management, from initiation to closure, ensuring alignment with business strategies and goals. It encompasses resource allocation, risk mitigation, and stakeholder communication, with a focus on delivering quality outcomes. The role is pivotal in fostering collaboration across teams and leading projects to successful completion.

Job Description

Job Summary 

This crucial role is a dual Project Manager & Scrum Master role, responsible for all activities related to agile project management and strategic program alignment. The role involves orchestrating collaboration among a diverse array of internal and external resources, ensuring the successful delivery of projects in terms of scope, quality and timeline, facilitating Scrum and SAFe even, coaching and supporting teams to operate at the highest level. Our projects cater for the needs of the largest broadcast and media clients globally, this role will serve multi-disciplinary technical projects that possess above-average complexity and extensive scope. 

Within this role, you will be both responsible and accountable for Co-ordinating Quarterly, Sprint planning, development and execution of software delivery projects. This entails adeptly managing multiple concurrent projects, often with conflicting priorities. To achieve this, you will collaborate closely with Solution Architects, Solution Engineers, Product Management, Engineering, Professional Services, and Operations teams to drive successful project outcomes. Moreover, you will foster collaboration across the broader Comcast Technology Solutions business, and our extensive network of partners. 

Core Responsibilities 

• Overseeing the complete project lifecycle to deliver Comcast solutions to customers. 

• Accountable for providing regular project updates to key stakeholders, both internally and externally, to ensure alignment.  

• Developing and maintaining intricate project plans that monitor project delivery, maintain RAID logs including interdependent tasks and projects. 

• Managing cross-functional dependencies, identifying dependency-related risks early, and driving alignment across teams to ensure timely delivery. 

• Steering all internal and external project sessions, meetings, and conference calls to achieve desired outcomes. 

• Producing RAG-rated status reports and maintaining a decision/change log, ensuring governance forums drive decisions rather than status-only updates. 

• Providing concise, decision-oriented updates tailored to business, technical, and leadership stakeholders. 

• Managing scope changes through a defined change control process to protect delivery commitments. 

• Escalating risks and blockers with clear impact framing , not just flagging problems  but helping to resolve them before they hit the critical path. 

• Facilitating discussions and driving consensus among stakeholders to enable timely decision-making and remove delivery impediments. 

• Tracking delivery metrics (e.g., schedule variance, milestone adherence, escalation trends) and running lessons-learned sessions to drive continuous improvement across the delivery community. 

• Maintaining visibility into team capacity and resource utilization to support effective planning and predictable delivery outcomes. 

• Conduct Scrum ceremonies, guaranteeing alignment and effective management of expectations. 

• Partnering with other departments (Product Management, Engineering , Professional services &  Operations) for Project delivery and expansion initiatives. 

• Continuously enhancing expertise in Comcast’s products and the streaming media industry. 

Skills & Experience 

• 3+ years of experience in Project Management 

• 5+ years of experience in Scrum Master  

• Agile certified with a comprehensive understanding of both theoretical and practical aspects of Agile delivery methodologies. 

• Talented professional, adept at managing conflicting priorities. 

• Experience managing cross-functional dependencies and coordinating delivery across multiple teams with competing priorities. 

• Experience designing Project models proportionate to project size and risk (steering committees, status cadence, escalation paths). 

• Steering delivery metrics/dashboards to tell the story behind the data, not just report it. 

• Ability to use delivery metrics and trends to proactively identify risks, predict potential delivery challenges, and recommend corrective actions. 

• Experience building and maintaining RAID logs, decision logs, and change control documentation as living tools (not one-off artifacts). 

• Experience facilitating stakeholder discussions, driving alignment, and achieving consensus across business and technical teams. 

• Extensive expertise in delivering complex software projects for external clients. 

• Practical experience of working within the Scrum Framework. 

• Demonstrated experience coaching and guiding Agile teams toward improved predictability, accountability, and delivery excellence. 

• A solid understanding of modern software development principles, practices, and terminology. 

• Excellent analytical skills to recognize and foresee problems, issues, or situations even without clear precedent. 

• Able to innovate and improve processes, evaluate alternatives, and find strategic solutions to problems using a logical and methodical approach. 

• Outstanding written and verbal communication skills, with the ability to present both business-oriented solutions and technical concepts in a coherent and engaging manner. 

• Familiar with using software delivery project management tools such as Jira, Confluence. 

• Consultative, good listener, and able to facilitate discussions to understand client requirements. 

• Pro-actively engage stakeholders throughout the project lifecycle, align expectations, resolve conflicts, and accomplish project objectives & Delivery 

• Self-starter, an avid learner, and curious about technology. 

• Friendly, enthusiastic, and positive attitude 

Preferable 

• BE degree in Computer Science (or similar), or equivalent relevant experience. 

• PMP certification 

• Experience in Media, Streaming, Broadcast, Video Technology, or SaaS-based software delivery environments. 

• Familiarity with Agile scaling approaches such as SAFe, Scrum@Scale, or similar frameworks. 

• Experience leveraging delivery analytics, automation, or AI-assisted tools to improve project governance and reporting. 

Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

5-7 Years