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Network Engineer 2

Location Chennai, India Req ID R426537 Job Type Full Time
Category Computer Engineering Date posted 01/06/2026
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Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

This role is part of the GND(Global Network and Distribution) operations team which is responsible for maintaining NBCU’s corporate and broadcast networks. This role will primarily be responsible for helping maintain the hardware and software lifecycle of various network equipment. We are looking for an engineer who has a broad spectrum of knowledge with all networking technologies and ability to mentor junior engineers on process and issues. Being in operations team needs understanding of all parts of network. Also includes reacting to alerts, working with vendors and clients to resolve issues, working with other network teams such as engineering, architects, automation teams to understand the changing network and troubleshooting problems. Shift - Flexible to work in Morning/Noon Shift

Job Description

  • Configure and install network hardware as part of lifecycle refresh.

  • Perform device software upgrades as part of lifecyclerefresh.

  • Perform device hardware and software upgrades. Work with project PM for planning. Perform thepre assessmentand plan the activity, execute the upgrades and work on issues and resolutions.

  • This role also supportsNOCresponsibilitieswhich includesmonitoring ofthe networkevents affecting customer production and internal network environments.

  • Respond to and remediate alerts as they are generated during your specified shift.

  • Provide notification to internal and external Customers during Severity 1 events.

  • Support customers with a variety of network, voice, and service-related issues in a fast-paced, independent,service environment with an emphasis on quality. Able todemonstratea high levelof patience with a customer basecontaininga wide and varying range of technicalexpertise.

  • Restorecustomer networkservices within a specified repairtime framebased on our SLAs.

  • Investigate outages todetermineroot cause, and provide recommendations for changes in processes & procedures, or network configuration to prevent recurrence of similar outages in the future.

  • Update trouble tickets with clear and concise notes summarizing actions taken and next steps.

  • Escalate unresolved network issues tosenior network NOC engineering.

  • Work closely with network,computeandautomation engineersregardingtechnology and hardware upgrades.

  • Create, update, and document system processes and tasks asrequired.

REQUIREMENTS:

  • 2-5years of experience in network engineering.

  • Experience with deviceupgrades,execution.

  • Monitor ticketqueueand respond to service requests and incidents.

  • Experience with Routing and switching(Port Channel,STP,BGP, OSPF, redistribution), 

  • Firewallunderstanding and troubleshooting– Security and NAT rule creation, trafficmonitoringand troubleshooting,firewallmanagement.

  • IP assignments,Device upgrades, creating andmaintainingdocumentsand SOPs.

  • Able to troubleshootbasic tointermediary issues.

  • Able to work with vendors to troubleshoot issues and find root cause, RMA.

PREFERRED QUALIFICATIONS:

  • Understanding ofSoftware Defined products, respectivealertand monitoring.

  • Cisco ACI, Arista,VxLAN,pythonor Ansible scripting – good to have.

  • Able to collaborate with automation and reliability team to fine tune alerting and monitoring.

  • Basic understanding of wireless controllers

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.





Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.


Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

2-5 Years

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Our Benefits

We’re proud to offer comprehensive benefits to help you live your best life:

  • Medical, prescription, vision, and dental insurance for eligible employees.
  • 401(k) savings plan with dollar-for-dollar matching up to the first 6% of your pay.
  • Paid time off including eight observed company holidays and flex time.
  • Exclusive perks + discounts, including tuition assistance, commuter benefits and more!
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