Manager 2, Project Management

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Responsible for planning, executing and evaluating projects according to predetermined timelines and budgets. Builds and manages project teams ensuring quality control throughout the project life cycle. Accomplishes project objectives by planning and evaluating project activities. Develops financial and operational objectives. Ensures operational plans are aligned with business objectives. Contributes to functional strategy development. Has a greater degree of impact on business results and typically manages one or more groups of professional employees.

Job Description

Core Responsibilities​

• Lead, develop, coach and mentor a team of project managers, SM and Product Owners in complex technology program deliveries; with projects in the video industry (broadcasting, media, entertainment) covering implementation, system integration, customer engineering.  
• Be at the forefront of trends and evolution of Video industry, understand, educate and implement product strategy based on market direction.
• Serve as the program lead, responsible and accountable in the planning, and resourcing development and delivery of new and existing projects and programs.  
• Work on CTS products/suite – cloud video platform, live linear, video AI, cloud, and transcoding
• Interface with Customers, build new relationships and drive business and technical values
• In collaboration with Professional Services leadership define and shape the direction and evolution of the Professional Services team.   
• Draft, deliver & present financial plans, Professional Services proposals, Statements of Work & Change Request forms following SB&A governance standards.  
• Support the Commercial teams in defining PS requirements and estimates for customer opportunities; and supporting the sales and pre-sales team with RFIs and RFPs.  
• Ensure timely reporting and data hygiene across Agile teams.  
• Identify and drive of initiatives that drive quality and consistency in the delivery of services and processes with customer experience at the forefront of thinking.  
• Global collaboration with other regional Heads of Agile Delivery to establish and maintain global standards for Agile teams.   

Required skills and experience: 

• Experience in People management is must.  You should have led and managed people in current or previous roles.
• Experience in leading, interfacing and building Customer relationship is required
• Experience in technical, project or program leadership agile delivery (and scrum) in the video (broadcasting, media, entertainment) industry is desired.
• Experience in managing and growing a set of highly talented, high performing individuals with an ethos of continuous improvement at the core. 
• You have a strong grasp of project/program financials, budget management, and resource management
• You have knowledge of software development lifecycle, particularly Agile development teams. 
• You have a successful track record in working on large cross-functional, cross-organisational transformation efforts, and engineering initiatives, and are equally as comfortable managing up as you are leading your team.   
• Experience with SAAS technologies with large global companies as a vendor
• You have strong analytical and quantitative skills with the ability to use data and metrics to back up assumptions, recommendations, and drive actions.  
• Experience of working in fast paced digital environments, along with a well-rounded understanding of product and proposition development.  
• You have an ability to use coach, influence (both formal and informal), and be consultative across matrixed organisations and levels, including but not limited to delivery team and senior management
• You have high attention to detail and proven ability to manage multiple/competing priorities simultaneously.  
• Excellent verbal and written communication.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

7-10 Years