Engineering Operations 2(NBCU-APE-F009)

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Responsible for contributing in project teams, troubleshooting operational issues, providing technical solutions to operational problems, new product implementation, implementing existing products and services and the overall upkeep and maintenance of designated areas of engineering. Acts in compliance with industry and Company technical requirements, standards, policies and procedures. Works with moderate guidance in own area of knowledge.

Job Description

Job Description

Experience: 2 years to 4.5 Years

Job Location: Chennai

Shift – US/UK and India

Core Requirement:

• BS in Engineering/Computer Science or related field, or relevant work experience.
• A passion for investigating issues, driving towards resolutions and effective problem solving
• 3-5 years of SRE experience in the technology sector supporting and maintaining production-quality software or software-defined infrastructure in a high traffic environment run in a cloud environments (AWS preferred)
• 3+ years of experience in a support/analysis role
• Working experience with Linux System Administration
• Solid understanding of Networking fundamentals, the OSI model, subnetting, basic network troubleshooting
• Experience scripting in Python or shell languages.
• Experience with deployment automation in within AWS-hosted services (Cloud Formation, Terraform, Ansible)
• Managing code revisions, conflicts in GitHUB

Required Skills:

• Experience with CI/CD orchestration tools (e.g., GitHub Actions, or Jenkins) and best practices.
• Experience with containerization and orchestration services such as EKS, K9S, and Docker
• Experience in designing, analyzing and building automation and tools for large scale systems
• Experience and comfort with continuous delivery/frequent releases of code to production
• A methodical and logical approach to reasoning about problems and system interactivity
• Willingness and ability to prioritize business needs to meet short-term demands
• Professional experience using modern log/metric aggregation software (e.g. Cloudwatch, Elasticsearch + Kibana, Splunk, Grafana)

Other Skills:

• 3+ years of experience in the Media & Entertainment industry
• 3+ years of experience in 24x7 production environments
• 3+ years of experience supporting IT/Broadcast Systems
• 5+ years of customer facing experience 
• Experience with Live TV Broadcasting, OTT Streaming, video and audio codecs and ARQ technologies a plus. 
• Experience utilizing AI to develop solutions, or provide analysis of large data sets.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

2-5 Years