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Engineer 4 - Machine Learning

Chennai, India

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Overview

Make your mark at Comcast -- a Fortune 30 global media and technology company. Become part of our award-winning, international engineering team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. You’ll do the best work of your career right here.

Success Profile

What makes a successful Engineer 4 - Machine Learning at Comcast? Check out these top traits and explore role-specific skills in the job description below.

  • Results-driven
  • Adaptable
  • Inventive
  • Entrepreneurial
  • Team Player
  • Problem-Solver

Benefits

We’re proud to offer comprehensive benefits to help support you physically, financially and emotionally through the big milestones and in your everyday life.

  • Paid Time off

    We know how important it can be to spend time away from work to relax, recover from illness, or take time to care for others needs.

  • Physical Wellbeing

    We offer a range of benefits and support programs to ensure that you and your loved ones get the care you need.

  • Financial Wellbeing

    These benefits give you personalized support designed entirely around your unique needs today and for the future.

  • Emotional Wellbeing

    No matter how you’re feeling or what you’re dealing with, there are benefits to help when you need it, in the way that works for you.

  • Life Events + Family Support

    Benefits that support you no matter where you are in life’s journey.

Responsibilities

Engineer 4 - Machine Learning

Location Chennai, India Req ID R421917 Job Type Full Time
Category Information Technology Date posted 10/10/2025
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Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Responsible for identifying complex problems and developing and deploying novel prototypes and algorithms to solve them. Improves accuracy and functionality of algorithms and understands the overall implications of the entire machine learning frameworks. Translates application requirements into problem statements. Analyzes and evaluates solutions both internally generated as well as third party supplied. Develops novel ways to solve problems and discover new products. Provide guidance and leadership to more junior researchers. Integrates knowledge of business and functional priorities. Acts as a key contributor in a complex and crucial environment. May lead teams or projects and shares expertise.

Job Description

COMCAST India

Summary:

Comcast’s Technology & Product organization works at the intersection of media and technology. Our innovative teams are continually developing and delivering products that transform the customer experienceFrom creating apps like TVGo to new features such as the Talking Guide on the X1 platform, we work every day to make a positive impact through innovation in the pursuit of building amazing products that are enjoyable, easy to use and accessible across all platformsThe team also develops and supports our evolving network architecture, including next-generation consumer systems and technologies, infrastructure and engineering, network integration and management tools, and technical standards.

Software Engineering 4– AI & AI Ops

  • Full-time

  • Business Segment: GST

Job Description

  • Developed and designed platform leveraging AWS and Google Cloud services

  • 5- 8 year’s experience in coding and developing in Golang, Python, R or another comparable language

  • 5 + years of experience developing code and perform pair programming reviewing using source code such as Github and Github actions

  • Hands-on- experience developing AI solutions, including working with LLMs, prompt engineering, and/or agent frameworks in collaboration with our ML/AI engineers

  • Knowledge of Rest of APIs and experience with low-code/no-code automation platforms 

  • Creating and maintaining technical documentation, including design specifications, configuration, and deploymentand troubleshooting guides.

  • Experience maintaining architecture diagrams such as sequence diagrams; and software specification diagrams

  • Leading and bringing new design concepts to the portfolio and being and influencer in development strategies and techniques

  • Providing technical solutions and support to other IT teams and stakeholders on automation solutions and processes.

  • Troubleshooting and resolving issues related to IT operations automation solutions.

  • Staying up to date with latest software technologies in the marketnew technologies and designing your own engineering features that complement the platform.

Role Responsibilities

  • Lead the strategic development and implementation of the AI Ops platform and software development solutions.

  • Evaluating, identifying and developing software solutions in public and private cloud

  • Expert level experience leveraging AWS to build software and automated testing frameworks

  • Documenting and recording every aspect of an application or software

  • Training and overseeing the activities of the members of the development team

  • Planning, tracking and scheduling software deliverables in partnership with the program team.

  • Locating and directing solutions for critical challenges involving software and hardware interface

  • Develop continuous improvement techniques to identifyproblems within software systems and resolving the issues

  • Developing good working relationships with other employees, such as Managers, Product Owners, Programmers, Engineers and QA.

  • Extensive knowledge of the software development process and corresponding technologies

  • Excellent understanding of design patterns and architectural styles

  • Proficient knowledge of the operation and development designs of agile software

  • Strong soft skills, including attention to detail, problem-solving and communication skills

  • Ability to develop software in Golang, Python, or Java

  • Good understanding of enterprise service bus (ESB) platforms, graph databases, and extensive experience in AWS (MongoDB, Step Functions, SQS, Bedrock)

  • Continuously search for improvements in processes, enhancing software delivery and operational processes.

  • Migrated and decommissioned software into a core software implementation strategy

  • Experience with apis and GraphQL endpoints.

Qualifications

  • Bachelor's or master's degree in computer science, Information Technology, or a related field.

  • Experience with machine learning and artificial intelligence

  • Demonstrated success in leading the design and implementation of ITSM automation solutions, including AIOps and Event Management platforms.

  • AWS Certified

  • Proven ability to provide technical leadership, guidance, and mentorship to development teams.

  • Experience defining and managing automation projects with a focus on strategic goals.

  • Excellent collaboration skills with a track record of working effectively with cross-functional teams, IT leaders, and stakeholders.

  • Strong verbal and written communication skills to convey technical concepts to both technical and non-technical audiences.

  • Ability to troubleshoot and resolve complex technical issues.

  • Proven ability to create and maintain comprehensive technical documentation, including design specifications, configuration, and deployment guides.

  • Willingness to explore and incorporate new technologies into existing solutions.

  • Experience in constantly seeking improvements in processes to enhance software delivery and operational efficiency.

  • Track record of growing and managing diverse technical teams.

  • Demonstrated commitment to mentoring individuals to embrace diversity and contribute to building an inclusive and flexible workplace.

  • Committed to quality in every assignment, large or small.

  • Transparency, selflessness, and authenticity.

Compliance 

Disclaimer The above information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Comcast is an EEO/AA/Drug Free Workplace. Comcast is an equal opportunity employer.

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.





Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.


Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

7-10 Years

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Hear from our people

“Comcast brings to the table the leading edge in the technology, so that sets the baseline for the features that are available to our customers”

Albert Vice President, Product Management

“I mean, that's one of the best things about working here is that there have been very few times when I've been set, when I've been told, No, you can't do this.”

Greg Engineer

“It is incredibly rewarding to see the work that we've done impact people in such a meaningful way, and we're bringing joy to people's lives.”

Faisal Executive Director, Machine Learning

Culture

At Comcast you can have work/life balance in an inclusive environment where you can be your authentic self.

Comcast provides many opportunities to build skills and grow in your career and a top-notch benefits, time off and perks package.

We are committed to delivering reliable, effortless experiences to our customers no matter how they choose to interact with us.

You will build personal relationships on a growing team that while making Xfinity a best-in-class, most-loved brand.

More About Comcast

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