Engineer 4, Engineering Operations

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Responsible for participating as an technical expert in project teams, troubleshooting operational issues, providing technical solutions to operational problems, contributing to new products implementation, implementing existing products and services and providing the overall upkeep and maintenance of designated areas of engineering. Interfaces with vendors, Engineering and peer operations organizations. Acts in compliance with industry and Company technical requirements, standards, policies and procedures. Provides technical leadership to junior Engineers and project teams. Integrates knowledge of business and functional priorities. Acts as a key contributor in a complex and crucial environment. Does not have any direct supervisory responsibilities. May direct workflow and act as a technical lead. May lead teams or projects and shares expertise.

Job Description

Core Responsibilities

• Provides expertise in at least one functional area of technology and provides recommendations for new applications or application enhancements.
• Manages entire life cycle of most assigned projects.
• Writes application codes, develops user interfaces, develops unit test cases and harnesses; creates design, interface, system and user documentation; tests software and interfaces, supports end to end and performance testing and performs other tasks needed to complete projects.
• Assists in testing and troubleshooting hardware and applications to ensure integration with product deployments.
• Works with Business Partners when developing technical requirements and design.
• Develops deployment software and application administration software as well as creates deployment and application support documentation.
• Works within project specifications to meet goals and objectives in a timely and accurate manner; raises issues expediently that could impede the project specifications or timelines.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.
• Necessary Skills and Technologies
• NET Framework (Backend and Frontend)
  • Proficiency in ASP.NET Core for building scalable web applications.
  • Experience with Blazor ,Angular JS or ASP.NET MVC for developing interactive front-end user interfaces.
  • Strong understanding of Entity Framework Core for ORM and data management.
  • Familiarity with .NET Web APIs for handling backend logic and API integrations.
• Biller Experience
  • Familiarity with Telecom Billing Technologies to effectively manage integration with existing infrastructure.
  • Experience in Biller configurations
• File Handling and Data Processing
  • Experienced with C# handling large file compression and decompression along with using libraries for parsing and processing CSV and JSON files for efficient data access.
  • Familiar with AWS S3 for scalable file storage and AWS Lambda for serverless file processing.
• Notification Systems
  • Experience with implementing real-time notifications for users regarding file submissions, errors, or outputs.
  • Integration with email services (like SendGrid or SMTP) or SMS notifications keep users updated on key actions.
• Database and Data Management
  • Must have Expertise in SQL Server for handling large-scale databases, including stored procedures and performance optimization for fast data retrieval.
  • Knowledge of NoSQL databases (e.g., MongoDB) for handling unstructured data if needed.
• Version Control and Collaboration
  • Familiarity with Git and platforms like GitHub for managing codebases and collaborating across teams.
• Security and Compliance
  • Familiarity with Secure Development Lifecycle
  • Understanding of OAuth 2.0 and OpenID Connect for secure user authentication and data protection.
  •  Experience in data encryption for protecting sensitive data being uploaded and downloaded.
• Error Handling and Logging
  •  Proficiency in logging frameworks (e.g., Serilog, NLog) for monitoring application performance and handling errors.
  • Ability to set up a robust exception handling system to notify users of issues and ensure system stability.
• User Experience (UX) Design
  • Strong emphasis on user-centered design to ensure that the application is intuitive for non-technical users.
  • Experience in A/B testing and gathering feedback to iterate on design for better performance and usability.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

7-10 Years