Engineer 3 - Engineering Operations

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

We are seeking a highly skilled and experienced DevOps Engineer 3 with a strong focus on Automation, specifically leveraging tools such as Rundeck, Ansible. We utilize of mix of Windows and Linux in an enterprise environment. This individual will be responsible for designing, implementing, and maintaining automated workflows, configurations, and deployment pipelines to improve the efficiency and reliability of our IT infrastructure. The ideal candidate will have extensive experience working in a complex, high-availability environment and possess a deep understanding of system administration, automation, and orchestration. The successful candidate must be able to manage multiple high-priority projects simultaneously while ensuring timely delivery and maintaining high standards of quality and performance.

Job Description

Key Responsibilities:

Automation & Orchestration:

• Design, implement, and optimize automation workflows using Rundeck and Ansible to reduce manual intervention and enhance system reliability and performance.
• Automate operational tasks and processes such as server provisioning, patch management, configuration updates, and application deployment across Linux and Windows-based environments.
• Troubleshoot, optimize, and maintain automated solutions to ensure consistent and reliable service delivery.

Infrastructure Management:

• Manage and administer Linux-based systems (RHEL, Rocky, Ubuntu) across large-scale enterprise environments.
• Oversee system upgrades, configurations, and installations while ensuring minimal downtime and operational impact.
• Provide ongoing monitoring and support of critical systems, identifying and resolving issues proactively.

Collaboration & Support:

• Work closely with cross-functional teams (DevOps, Infrastructure, Security and Development) to integrate automation into existing workflows and pipelines.
• Provide mentorship and guidance to junior team members, helping to expand the team’s automation expertise.
• Develop and maintain comprehensive documentation for automation processes, systems configurations, and troubleshooting procedures.

Project Management & Prioritization:

• Effectively handle multiple high-priority projects concurrently, ensuring all deadlines are met without compromising quality.
• Prioritize tasks and manage time efficiently in a fast-paced environment, balancing both short-term urgent issues and long-term strategic automation goals.
• Communicate project status updates and potential risks to stakeholders regularly to ensure alignment on expectations.

Continuous Improvement:

• Identify areas for process improvement and introduce innovative automation solutions to increase efficiency and reduce operational costs.
• Stay up-to-date with the latest trends and best practices in automation and IT infrastructure.

Security & Compliance:

• Ensure that all automation workflows adhere to company security policies, compliance standards, and best practices.
• Implement security controls within automated processes to maintain a secure and compliant IT environment.

Required Qualifications:

Experience:

• 5+ years of hands-on experience in Linux system administration (RHEL, Rocky, Ubuntu, etc.) in an enterprise environment.
• Extensive experience with Rundeck and Ansible for automation and orchestration of systems and processes.
• Strong experience in building and maintaining automation pipelines for configuration management, deployment, and monitoring.
• Experience working in an enterprise-level IT environment, managing large-scale systems with high availability and performance requirements.
• Proven ability to manage multiple, high-priority projects simultaneously, demonstrating excellent time management, organization, and prioritization skills.

Technical Skills:

• Advanced knowledge of Linux(systems administration, networking, security, scripting).
• Proven expertise in automation and configuration management tools, specifically Ansible and Rundeck.
• Proficient in shell scripting (Bash, Python, etc.) and automation languages for task automation.
• Familiarity with cloud platforms (AWS, Azure, VMWare) and containerization technologies (Docker, Kubernetes) is a plus.

Problem Solving & Troubleshooting:

• Strong analytical and troubleshooting skills with the ability to resolve complex issues across a distributed infrastructure.
• Ability to debug and resolve automation and system-related problems quickly and efficiently.

Communication & Collaboration:

• Strong written and verbal communication skills to collaborate with various teams and document automation procedures.
• Ability to work independently as well as part of a team in a fast-paced environment.

Preferred Qualifications:

• Certification in Red Hat Certified Engineer (RHCE) or similar Linux certifications.
• Experience with additional orchestration and configuration management tools (Chef, Puppet, SaltStack).
• Familiarity with CI/CD tools and pipelines (Github Actions, GitLab, etc.).

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

5-7 Years