Engineer 3 - Engineering Operations
Job Summary
Responsible for participating as an individual contributor in project teams, troubleshooting operational issues, providing technical solutions to operational problems, new product implementation, implementing existing products and services and the overall upkeep and maintenance of designated areas of engineering. Interfaces with vendors, engineering and peer operations organizations. Acts in compliance with industry and Company technical requirements, standards, policies and procedures. Provides technical leadership to junior Engineers and project teams. Has in-depth experience, knowledge and skills in own discipline. Integrates knowledge of business and functional priorities. Acts as a key contributor in a complex and crucial environment. May lead teams or projects and shares expertise.Job Description
Responsibilities:
The Data Support Operator will work within a geographically disperse operations team that seeks continuous improvement for NBCUniversal analytics and business intelligence technologies. As the flood of digital information increases, the Data Support Operator in this role will be responsible for connecting multiple open and closed sourced systems and transitioning raw data to predictive information for partners across broadcast (cable, news, and sports networks), film studios, and world-renowned theme parks. In the Data Support Operator role, you will be working with internal stakeholders, data engineers, visualization experts, data scientists, and other technologists across the business. If you are someone who strives for continuous operational improvement through automation and value creation, you have come to the right place. Here you can create the extraordinary. Join us!
- Maintain a 24/7 operational resiliency across data pipelines.
- Available on short notice and flexible to scheduling which supports a 24/7/365 operation including nights, weekends, and holidays
- Deliver Technical experience with AWS MWAA, troubleshooting and test techniques
- Supports data pipelines, ensuring that issues are identified and resolved per standard operating procedures.
- Troubleshoot and escalate issues that occur within the data pipelines.
- Perform root cause analysis on open incidents.
- Ensure operational policies and standards are followed and documented across the organization
- Uses daily metrics report to react to and improve upon data delivery issues.
- Builds and maintains engineering relationships with their peers.
Qualifications:
- 5+ years of experience in a data engineering role
- Experience with Python, SQL, and Bash Scripting
- Experience with AWS, Airflow, and Snowflake
- Experience with ServiceNow and Jira
- Knowledge of data pipeline fundamentals
- General understanding of cloud data engineering design patterns and use cases
- Bachelor's degree in Computer Science, Data Science, Statistics, Informatics, Information Systems or related field.
Desired Characteristics:
- Lifelong Learner – technology is constantly evolving, and you love continuously learning new ways to upskill yourself.
- Positive Ownership Attitude – You foster a positive ownership mindset by taking pride in all that you do; holding yourself and partners accountable to productive outcomes.
- Action-oriented – You are discovering new solutions and regularly showing actionable results.
- Communicator – You have excellent verbal and written skills with the ability to communicate ideas effectively across all levels of the organization, to both technical and non-technical audiences
- Partnership – You display ethical behavior, integrity, respect and build trust among colleagues.
Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
5-7 Years
Our Benefits
We’re proud to offer comprehensive benefits to help you live your best life:
- Medical, prescription, vision, and dental insurance for eligible employees.
- 401(k) savings plan with dollar-for-dollar matching up to the first 6% of your pay.
- Paid time off including eight observed company holidays and flex time.
- Exclusive perks + discounts, including tuition assistance, commuter benefits and more!
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