Engineer 2 - Cyber Security Operations

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

This Security Engineer 2 position will be responsible for reviewing requests for 3rd Party connectivity (electronic Partner Connection Request (ePCR) program) from all business units and Divisions in Comcast. This position will be an active and valuable component in the process of providing access to Comcast networks in the most secured and effective manner. Will be required to facilitate efficient communication across all levels of Comcast to provide direction/assistance to stakeholders on the ePCR request process.

Job Description

Core Responsibilities:

• Responsible for review/approval of requests for 3rd Party connectivity via an established process in Service Now tool for new and existing Vendors.    
• Processes the service requests related to electronic partner connectivity request (ePCR) and manage the queues for requests and firewall updates.
• Manage escalation requests for ePCR network connectivity.   
• Coordinate with multiple internal teams, business units, and Divisions to communicate security requirements and to ensure security and compliance issues are addressed and adhered to regarding 3rd Party network connectivity. 
• Interfaces directly with Firewall and VPN Engineers to implement connectivity between 3rd parties and Comcast.
• BAU requests require management of a mailbox queue, workflow tools, and ticketing systems.
• Performs regular risk analysis to proactively identify and assess potential security risks and vulnerabilities.
• Contribute to Security process standardization and improvement. 
• Develop documentation on processes to enhance the existing operation model.
• Compiles metrics for requests to allow for trending to assist in reviews of current processes, identify awareness needs, and facilitate measurement of continuous improvement.

Skills:

• Working knowledge of networking technologies to include IP Addressing, routing, switching,  DNS, and Network Address Translation (NAT) practices.   
• Knowledge of complex network operating environments
• Knowledge of information security methodologies
• Requires 2 – 3 years of related experience.   
• Excellent organizational, analytical, written, and verbal communication skills with the ability to multi-task and follow through on projects to completion.
• Experience with best practice change management procedures.

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

2-5 Years