Engineer 1, Engineering Operations

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

As an Engineer 1 on the DevX Platforms Cloud Native Application Platform (CNAP) Operations team, you will join a team of platform engineers in the daily operation of the team’s Cloud Foundry and Kubernetes-based platforms. Responsibilities include building and operating modern, multi-cloud application platforms using technologies such as Cloud Foundry, Kubernetes, and Concourse CI/CD. Our team enriches these platforms by layering on easy-to-consume services such as load balancing, persistent storage, metrics and telemetry, messaging, CI/CD, and data services. We remove infrastructure bottlenecks, such as submitting request tickets, by automating everything. You will partner with the CNAP Engineering and Product Delivery teams on roadmap items and work with cross-functional teams such as Developers, Cloud, and Cybersecurity to ensure business outcomes are met.

Job Description

Core Responsibilities

• Actively participate on a DevOps Platform team to run and maintain Comcast’s Cloud Native Application Platforms (CNAP) built on open source Cloud Foundry and Kubernetes.
• Develop and enhance the platforms using open source technology through automation, employing open source software and interacting with APIs.
• Harvest and visualize metrics; monitor health, performance, and capacity of our platforms and services and perform appropriate capacity planning.
• Provide excellent customer service to existing customers and act as a product evangelist for prospective customers.
• Partner with the CNAP Engineering and Product Delivery teams to operate product roadmap items that bring new features, reliability, and stability to our platforms.
• Work with the Development and Applications teams in TPX to ensure their code is running effectively, efficiently, and securely on our platforms.
• Work with cross-functional teams such as the Cloud and Cybersecurity teams to ensure infrastructure as a service (IaaS) capacity is properly managed and the platform is operating in a secure fashion.
• Participate in regular scrum/iteration planning and backlog grooming sessions.
• Regular, consistent, and punctual attendance. Must be able to work variable schedule as necessary.
• Other duties and responsibilities as assigned.

Technical Skills:

• Foundational understanding of Linux concepts.
• Familiarity with private and public cloud concepts (e.g., vSphere, AWS, Cloud Foundry) and an understanding of container orchestration basics (e.g., Kubernetes, Docker).
• Interest in and understanding of application modernization and migration strategies to cloud platforms.
• Exposure to or interest in using open-source software to achieve business goals.
• Basic understanding of cloud-native and 12-factor application design principles, and how to refactor applications for containerization.
• Familiarity with DevOps tooling concepts such as Terraform, BOSH, and CI/CD pipelines (e.g., Concourse).
• Basic programming skills in languages such as Java, Python, or GoLang, or a strong willingness to learn.
• Enthusiastic self-starter with an entrepreneurial mindset, demonstrating initiative, and a desire to deliver results.
• Understanding of agile methodologies and experience using tools like Jira (or similar platforms) in an academic or project setting.
• Ability to work effectively both independently and as part of a team, in various work environments.
• Strong oral and written communication skills, with the ability to articulate technical concepts clearly.
• Any relevant academic projects, internships, or personal technical endeavors that demonstrate aptitude and passion for platform engineering.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

0-2 Years