Development Manager (Platform Services)

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Platform Engineering Manager Responsible for leading the delivery, reliability, and continuous evolution of the Platform Engineering organization focused on automation platforms, cloud infrastructure, CI/CD, and developer enablement. Partners with engineering, product, architecture, infrastructure, and security teams to build scalable, secure, and highly available platform capabilities that improve engineering productivity and operational excellence. Leads a team of Platform Engineers responsible for developing automation solutions, Infrastructure as Code (IaC), Kubernetes platforms, cloud infrastructure, and CI/CD pipelines. Drives technical execution, operational reliability, incident management, engineering best practices, and continuous improvement while fostering a culture of ownership, collaboration, and innovation. Provides technical leadership, manages delivery priorities, develops engineering talent, and ensures the platform meets the evolving needs of internal engineering teams through scalable automation and cloud-native solutions.

Job Description

FreeWheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers. Powered by premium video content, robust data, and advanced technology, we're making it easier for buyers and sellers to transact across all screens, data types, and sales channels. As a global company, we have offices in nine countries and can insert advertisements around the world.

Job Description

Skills and Experience

• 10–12+ years of experience in Software Engineering with 3–5+ years of experience leading engineering teams.
• Experience managing teams building internal developer platforms, automation frameworks, or cloud infrastructure solutions.
• Strong understanding of software development using Go (Golang), Python, or similar programming languages.
• Hands-on experience with Kubernetes, containerized applications, and cloud-native platform technologies.
• Experience working with public cloud platforms such as AWS.
• Strong knowledge of Infrastructure as Code (IaC) using Terraform or similar technologies.
• Experience managing CI/CD platforms and automation using Jenkins, ArgoCD, GitHub Actions, or similar tools.
• Experience leading platform reliability initiatives, incident response, root cause analysis, and operational excellence programs.
• Strong understanding of distributed systems, system design, scalability, performance optimization, and troubleshooting.
• Familiarity with observability technologies including Prometheus, Grafana, OpenTelemetry, ELK/OpenSearch, Datadog, or similar monitoring and logging platforms.
• Strong knowledge of DevOps, Site Reliability Engineering (SRE), automation, and cloud security best practices.
• Excellent leadership, stakeholder management, communication, coaching, and conflict resolution skills.

Responsibilities

• Lead and manage a team of Platform Engineers responsible for building, maintaining, and continuously improving the organization's automation platform and developer infrastructure.
• Define team priorities, execution plans, delivery milestones, and engineering roadmaps aligned with organizational objectives.
• Partner with engineering, architecture, product management, infrastructure, and security teams to understand platform requirements and deliver scalable automation solutions.
• Drive the design, development, and continuous improvement of cloud-native platform capabilities, CI/CD pipelines, Infrastructure as Code (IaC), and Kubernetes-based infrastructure.
• Ensure the availability, scalability, security, and reliability of the platform through proactive operational excellence initiatives and continuous platform improvements.
• Lead incident management, production support, root cause analysis, and post-incident reviews while driving long-term reliability improvements.
• Establish and monitor engineering metrics, platform health indicators, service-level objectives (SLOs), and operational KPIs to improve platform performance and reliability.
• Promote engineering best practices in automation, software development, code quality, testing, infrastructure management, and security.
• Drive adoption of DevOps, GitOps, Infrastructure as Code, and automation practices across engineering teams to improve developer productivity and deployment efficiency.
• Collaborate with engineering leadership to define platform architecture, technical standards, and long-term technology strategy.
• Manage resource planning, team capacity, project prioritization, risk management, and cross-functional dependencies to ensure successful delivery.
• Mentor, coach, and develop engineers through regular feedback, career development, performance management, and technical guidance.
• Foster a culture of ownership, collaboration, innovation, continuous learning, and operational excellence across the engineering organization.
• Support a sustainable on-call culture by ensuring appropriate operational readiness, incident response processes, and continuous improvements to platform resiliency.
• Ensure compliance with organizational security standards, governance policies, regulatory requirements, and engineering quality processes.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

5-7 Years