Senior Solutions Architect

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)

Job Summary

Are you a problem solver in chief? You are not shy to ask the 5 Whys. You have built and integrated scalable solutions throughout your career? You take pride in being a team player. If yes, then you'll be a great fit as a Solution Architect in our team of seasoned architects at CTS. Comcast Technology Solutions (CTS) provides media management and video publishing software services to some of the world’s most prestigious TV and media companies. Our customers include BT, Comcast, Fox, NBC Universal, Rogers, Time Warner Cable, Liberty Global and many others. From signal acquisition and linear delivery, to a complete OTT portfolio of cloud-based solutions, we provide a comprehensive suite of multiplatform products and services that enable broadcast and digital content distribution. We love to iterate, solution and help our customers navigate through the complex world of OTT services and video distribution. As a Solution Architect you will be technical leader on your project You'll work with sales, engineering, product and program management to deliver correct, scalable and flexible solutions to our customers. We offer our employees numerous opportunities for career development, making CTS one of the most desirable technology companies to work for globally. We have offices in Denver, Philadelphia and London. CTS hires people who excel at their craft, have a strong desire to learn and are great team players. All members of CTS team can influence our technology and business; individual contributions are encouraged and valued. We provide an excellent rewards and a benefits program that supports a healthy lifestyle for all our employees and their families.

Job Description

Core Responsibilities

The Solution Architect role requires broad technical expertise and superlative analysis and design skills. Comcast’s video publishing system and custom solutions are extensive and require in-depth technical understanding to apply them effectively. 

As a customer-facing role, consulting skills and good executive presence are essential. Solution Architects are equally at home talking business strategy with executive management or detailed technical design with development teams. 

This is not a developer role, however the solutions architect frequently reads/reviews code and prototypes new functionality in order to evaluate options. Development experience is essential and a background of technical program management would be an advantage. 

This position offers a tremendous opportunity to learn from a broad range of customers, technologies and projects, and a chance to work with some of the largest media organizations in the world.

Responsibilities:

• Maintain a deep understanding of CTS’s broad product set and roadmap
• Understand customers roadmaps and pain points. Identify how these align with CTSs
• Act as primary technical contact with customers and partners, representing CTS in discussions with client engineering and business departments
• Gather product requirements and design solutions using our product where applicable or for custom components when not
• Evaluate and prototype solution designs to satisfy these requirements using CTS’ products and services
• Design bespoke products and services to fulfill a project's particular needs
• Communicate designs to development teams and see solutions through to implementation and operation
• Work with customers and partners to integrate systems
• Mentor other architects and engineers

Requirements:

• 10+ years experience building software and solutions for enterprise or cloud scale.
• Ability to read and review code and whip up scripts for proof of concepts
• Experience in media streaming and broadcasting is preferred but not required.
• Excellent verbal and written communication skills with both technical and non-technical stakeholders
• Excellent organization and time management skills
• Experience with microservices and API design (preferably OpenApi) 
• Experience designing robust cloud native solutions (preferably AWS)
• Strong sense of responsibility and ownership for the success of projects
• Software engineering best practices such as CI/CD, TDD
• Some development experience, preferably with Python, Java, Javascript or C#.NET 

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills:

Systems Architecture; Consulting; Strategic Technology Planning; Professional Services Delivery; Solution Architecture; Design; Emerging Technologies

Salary:

Primary Location Pay Range: $119,287.80 - $178,931.70

Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

10 Years +, 5-7 Years, 2-5 Years, 0-2 Years, 15 Years +, 7-10 Years