Senior Manager, Human Resources, Comcast West Division - Business and Residential Sales & Marketing

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

The Senior HR Manager serves as a strategic business partner who works directly with Comcast Business & Residential Sales and Marketing leaders and field teams across the West Division. The Senior HR Manager enables the field sales and strategy functions to achieve business objectives/goals through thought partnership in the areas of employee experience, organization health, change leadership, and talent management best practices. The role is responsible for partnering with cross-functional business leaders and Human Resources team(s) to develop functional strategies and ensure initiatives are successfully executed. The position ensures HR operational plans are aligned with business objectives. The successful person in this role will be both self-directed and collaborative, build productive relationships quickly, and communicate and stakeholder effectively. They will build partnerships across HR functions to collaborate in the pursuit of implementation of business objectives.

Job Description

Core Responsibilities

• Program/Project work to support execution of business initiatives to drive growth.
• Uses data to consult with business leaders on their organizational health plan (OHE) development and execution.
• Talent architect who ensures the business has the right people, in the right roles, with the right skills, at the right time while planning for future talent needs as the business continues to shift.
• Develops, cultivates, attracts, and moves the talent of today to be ready for the needs of tomorrow.
• Data-driven storyteller focused on how human capital can help drive business results.
• Leads with balanced empathy and provides leadership coaching to improve capability, ownership, and execution.
• Supports the business organization with driving change necessary to plan now for the future of work.
• Models inclusion and uses it to drive favorable culture and business outcomes.
• Assesses leadership talent by participating in selection and movement of talent across the organization.
• Champions our culture of empowerment, enabling strong business leaders who direct their teams to achieve necessary business outcomes.
• Adopts division/company tools to achieve business results.
• Identifies skill gaps and partners with SMEs to execute programs to eliminate gaps at leader/organizational levels.
• Advises leaders on the interpretation and administration of Human Resources policies.
• Recommends new approaches, policies, and procedures to maintain efficient and effective services.
• Ensures compliance with state, local and federal guidelines, and policies to protect the business and its employees.
• Partners with management to ensure strategic HR goals, policies and programs are aligned with business initiatives.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent, and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. 

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills:

Employee Experience; Organizational Health; Change Leadership; Performance Management (PM); Business Results; Talent Management

Salary:

Primary Location Pay Range: $123,301.89 - $184,952.84

Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

7-10 Years/p>