Engineer 6, Machine Learning

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)

Job Summary

The Opportunity Comcast's AI Technologies team is looking for an Engineer 6, Machine Learning Engineer to lead the design, development, and deployment of advanced AI/ML systems that optimize IT and Network operations across Comcast Cable. This role is ideal for someone who combines deep machine learning expertise, strong software engineering foundations, and strategic leadership experience. You will be the technical anchor for initiatives including anomaly detection, automated triage and mitigation, root cause analysis, and AI-accelerated network planning and deployment. What You’ll Do Leadership & Architecture Serve as the technical lead for AI/ML projects that support critical IT and network operations. Architect scalable ML platforms and services across the full AI lifecycle — from experimentation to production. Own a substantial technical domain with multiple ML-powered services, with deep understanding of the architecture, codebase, and data flow. Strategic Impact Drive the long-term technical strategy for the AI operations platform, identifying opportunities for innovation and scale. Shape the roadmap for foundational and applied AI workstreams in collaboration with product, engineering, and operations stakeholders. Lead cross-functional initiatives with impact scope comparable to Director-level roles. Delivery & Execution Break down complex initiatives into executable components and coordinate delivery across multiple teams. Guide teams in estimating, planning, and sequencing work across iterative releases. Lead design reviews, set technical direction, and ensure production-grade implementation quality. Mentorship & Influence Mentor engineers and researchers both within and beyond the immediate team. Act as a trusted technical advisor to stakeholders ranging from senior executives to junior engineers. Foster best practices in ML development, model deployment, experimentation, and system observability. Collaboration & Communication Communicate clearly and credibly across diverse audiences: translating deep technical ideas into business outcomes, and vice versa. Build alignment across teams with competing priorities, and help teams converge on critical architectural and design decisions. Represent Comcast’s AI work internally and externally through presentations, whitepapers, and thought leadership. Shape About You Required Experience 10+ years in software engineering, with 5+ years leading ML-focused initiatives from ideation through production. Deep expertise in applied machine learning, including time-series modeling, causal inference, foundation models, graph-based learning, or anomaly detection. Strong background in system design, distributed architectures, and platform engineering. Proven success in designing and delivering large-scale ML systems in production environments. Experience in technical project leadership, including coordinating work across multiple teams. Exceptional communication skills with the ability to influence without formal authority. Preferred Experience Prior experience in telecom, cable, or media domains, especially in network automation, observability, or operations. Familiarity with MLOps tools and modern ML frameworks (e.g., PyTorch, TensorFlow, MLflow, …) as well as GenAI and agent development frameworks (Azure AI Foundry, Google Vertex AI, AWS Bedrock, …). Experience with cloud-native architectures (AWS, GCP, or Azure) and modern data platforms. You’re Someone Who Thinks strategically but isn’t afraid to roll up your sleeves to remove blockers or write code when needed. Drives results while fostering a culture of collaboration and continuous learning. Leads with humility, curiosity, and a bias for action. Shape Why Comcast AI Technologies You’ll join a highly visible and fast-moving team enables and accelerates how Comcast uses AI to outcompete its competition. As part of our team, you’ll shape the future of AI at a Fortune 30 company on meaningful challenges at scale — while helping us build one of the most advanced applied AI platforms in the industry.

Job Description

Core Responsibilities

• Guides the successful completion of high profile, revenue impacting programs that use machine learning as essential components. Determines the technical objectives of an assignment. Serves as a leader across multiple teams for machine learning technologies and areas of research, including the design of prototypes and partnering with the product team.
• Leads teams in the design and development of specifications, technical requirements, algorithms and frameworks of custom machine learning based designs for future products and applications.
• Acts as a subject matter expert in designing and prototyping high complexity machine learning models. Leads innovation in technical capability delivery.
• Leads the realization of cutting-edge technical capabilities into business applications and solutions by being responsible for applying advanced algorithms and techniques to software solutions.
• Researches, writes and edits documentation and technical requirements, including evaluation plans, confluence pages, white papers, presentations, test results, technical manuals, formal recommendations and reports. Creates patents, application programming interfaces (APIs) and other intellectual property. Presents papers and/or attends conferences, as well as displaying leadership in these areas.
• Tests and evaluates solutions presented to the Company by various internal and external partners and vendors. Leads teams in completing case studies, testing and reporting.
• Represents the work team and organization as the prime technical contact for one or more areas.
• Serves as a leader to others on assigned projects. Provides guidance and leadership to more junior engineers.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills:

Machine Learning; Innovation; Collaboration; People Leadership; Python (Programming Language); Taking Initiative

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

15 Years +