Engineer 3, Quality Assurance - 4184

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)

Job Summary

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Job Description

DUTIES:

Perform different types of testing on software applications, including but not limited to black-box testing, GUI testing, back-end testing, functional testing, regression testing, compatibility testing, and smoke testing; triage and resolve software defects; create test plans and test documentation; use tools including Wireshark, Charles Proxy, Fiddler, and Roku proprietary tools for debugging and testing; use Jira, Rally, and Trello for project managing and defect reporting; use Confluence and Microsoft SharePoint to create Test Documentation, including Test Plans, Test Cases, Test Scripts, Test Reports, Traceability Matrix, also using Octane, Zephyr, and Test Rail; manage operating systems and applications, including Windows, MacOS, Roku OS, Android, and iOS; work within the full Software Development Life Cycle (SDLC); validate software solutions in various testing environments; contribute to the development of test strategies and the design of quality assurance practices; collaborate with other Engineers to identify, reproduce, document, and resolve software defects, bugs, or problems; maintain technical quality assurance and control systems and activities; utilize clearly defined standards, methods and procedures for inspecting, testing and evaluating the precision, accuracy and reliability of company products; assist product support areas in gathering and analyzing data; write and execute tests to validate products and software applications; contribute to the development of Quality Assurance test philosophies and methodologies; identify viable test strategies in order to support testing product functionality; collaborate with product and development teams to identify product and technical requirements; review and verify requirements and design specifications for validity in overall product design, with an emphasis towards product testability and verification; ensure proper execution of regression test procedures and automated test suites and scripts; participate in design, code and functional product reviews; and support trials of new infrastructure designs and services. Position is eligible to work remotely one or more days per week, per company policy.

REQUIREMENTS:

Bachelor's degree, or foreign equivalent, in Computer Science, any Engineering, or related technical field, and two (2) years of experience testing software applications, and triaging and resolving software defects; creating test plans and test documentation; performing black-box testing; using tools including Charles Proxy for debugging and testing purposes; using Jira for project managing and defect reporting; using Confluence and Microsoft SharePoint for Test Documentation; of which one (1) year includes managing operating systems and applications, including Windows, Mac OS, Roku OS, Android, and iOS; and working within the full Software Development Life Cycle (SDLC).

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills:

Software Development Life Cycle (SDLC); Test Planning; Test Documentation

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.