Sales & Reporting Supervisor (Hybrid/Night Shift)
Pasig, Philippines
Overview
In this role, you'll get to expand territories and spearhead the sales of Comcast Business's innovative products and solutions into new markets. You'll also get to engage in the exciting challenge of acquiring and managing a diverse range of commercial customers, from mid-market and enterprise, to those with multiple locations, through both direct and partner channels.
Success Profile
What makes a successful Sales & Reporting Supervisor (Hybrid/Night Shift) at Comcast? Review the top traits we're looking for and see if you're the right fit.
- Results-Driven
- Goal-Oriented
- Communicator
- Good Listener
- Self-Starter
- Adaptable
Responsibilities
Sales & Reporting Supervisor (Hybrid/Night Shift)
Job Summary
Responsible for overseeing the day-to-day functions of a support and analyst team. Prioritize team workload to ensure that daily tasks and queue-based work is completed in a timely manner. Customarily and regularly directs the work of three different teams of full-time employees or their equivalent.Job Description
Core Responsibilities
Performs staffing, hiring and training tasks including workforce planning, team building, orientation, providing direct training and providing resources for training.
Ensure the timely and accurate completion of queued tasks and projects.
Evaluates workforce planning and workload prioritization and adjusts as needed to meet key performance metrics.
Identifies and implements best practices ensuring continuous process efficiency improvement.
Performs departmental needs analysis and produces strategic, cost-effective solutions.
Utilizes knowledge of products and systems to provide expert knowledge to staff.
Holds regular team meetings to ensure reps are appropriately informed to create a qualityemployee experience.
Consistent exercise of independent judgment and discretion in matters of significance.
Acts as advocate for team in all organizational and company endeavors to ensure the team is included and represented.
Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
Other duties and responsibilities as assigned.
Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
2-5 Years
Hear from our people
“I’ve never felt so connected a job before. Any time I’m mentioning that I’m looking to grow, I feel like ears in the room open.”
Lauren Senior Business Account Executive
Culture
At Comcast you can have work/life balance in an inclusive environment where you can be your authentic self.
Comcast provides many opportunities to build skills and grow in your career and a top-notch benefits, time off and perks package.
We are committed to delivering reliable, effortless experiences to our customers no matter how they choose to interact with us.
You will build personal relationships on a growing team that while making Xfinity a best-in-class, most-loved brand.
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