Lead Sales Consultant
Panama City, Florida
Overview
We’re looking for a down-to-earth go-getter who can help customers sort through all of the options and hash out a plan that’s right for them. Part sales expert, part customer service guru, our consultants know how to knock the socks off customers every time.
Crazy about tech stuff? Like learning new things? Happy to help out? Then, get ready – this is your shot at a career with no limits. Whatever you want, we’ve got it: on-the-job-training, wall-to-wall benefits and lots of commission (no cap on earnings).
Success Profile
What makes a successful Lead Sales Consultant at Comcast? Review the top traits we're looking for and see if you're the right fit.
- Communicator
- Digital Savvy
- Enthusiastic
- Good Listener
- Helpful
- Problem Solver
Responsibilities
Lead Sales Consultant
Job Summary
Responsible for delivering a best in class experience for customers and employees in our stores. Achieves own goals and acts as an extended leadership team member for the store. Cultivates relationships with shoppers and team members with their technology, product and sales knowledge. Assists with onboarding and coaching of new team members. Has developed specialized knowledge/skills in own area. May act as a resource for colleagues with less experience.Job Description
Core Responsibilities
- Assumes leadership role with customers and sales consultants sharing and demonstrating product, service and sales know-how, delivering a superior experience every time. Fosters and emulates sales excellence, professionalism, customer engagement and integrity.
- Operates as a sales floor leader ensuring sales floor standards are met and observes and coaches sales consultants to deliver a superior store experience. Identifies coaching and training opportunities and partners with key stakeholders to address.
- As needed, steps in to meet or exceed sales quotas for the store in an accountability-based culture.
- Ensures all customer facing technology is functional to optimize sales opportunities, store and employee experiences. Escalates issues to store management as appropriate.
- As directed by store management, supports daily sales floor responsibilities including staffing, scheduling, huddle and dress code compliance.
- Owns new hire experience including onboarding, training and development for technology, tools and process. Consistently strives to enhance the new hire experience and partners with store management on key initiatives and ideas.
- Serves as signatory of verification of inventory counts as well as finance and operational audits in absence of store management. Identifies inventory count issues and escalates to Store Management as appropriate.
- Serves as signatory on daily cash management and sales verification when Store Management is not available.
- Assumes team leadership role with customer service escalations, employee needs and operational requirements when Store Management is not available. Supports the cycle count and inventory receiving process in similar circumstances.
- Audits the execution of store policies and procedures such as retention, payments, equipment, sales integrity and revenue assurance to support a high performing store experience.
- Consistently exercises independent judgment and discretion in delegated leadership work assigned.
- Must be able to carry and lift up to 25 pound boxes, stand and move about the store constantly.
- Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
- Other duties and responsibilities as assigned.
Employees at all levels are expected to:
- Understand our Operating Principles; make them the guidelines for how you do your job.
- Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
- Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
- Win as a team - make big things happen by working together and being open to new ideas.
- Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
- Drive results and growth.
- Respect and promote inclusion & diversity.
- Do what's right for each other, our customers, investors and our communities.
Disclaimer:
- This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Salary:
Base Pay: $16.00
The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
Total Target Compensation (Base Pay plus Targeted Commission): $24.17
Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.
Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Education
High School Diploma / GED
Relevant Work Experience
5-7 Years
Hear from our people
Culture
At Comcast you can have work/life balance in an inclusive environment where you can be your authentic self.
Comcast provides many opportunities to build skills and grow in your career and a top-notch benefits, time off and perks package.
We are committed to delivering reliable, effortless experiences to our customers no matter how they choose to interact with us.
You will build personal relationships on a growing team that while making Xfinity a best-in-class, most-loved brand.
More About Comcast
-
Comcast Introduces Peacock, Netflix and Apple TV+ Streaming Bundle
Comcast today announced Xfinity StreamSaver™, a streaming bundle of Peacock, Netflix and Apple TV+ for new and existing Xfinity Internet and TV customers.
-
Comcast Launches NOW – a New Brand and Product Portfolio that Redefines Low-Cost Internet, Mobile and TV
Comcast Business Mobile – exclusively available to Comcast Business Internet customers – is designed for business with flexible data options including Unlimited data, and nationwide 5G coverage.
-
Comcast Business Mobile Introduces New, Unlimited Plans
Comcast Business Mobile – exclusively available to Comcast Business Internet customers – is designed for business with flexible data options including Unlimited data, and nationwide 5G coverage.
Retail Sales in Action
Jobs For You
-
Xfinity Retail Service Associate - Part Time
North Haven, Connecticut Retail 08/16/2024
-
Xfinity Retail Sales Consultant Part Time Evergreen
East Naples, Florida Retail 08/02/2024
-
Quality and Automation Engineer 3
Chennai, Tamil Nadu Computer Engineering 12/05/2023
No Recently Viewed Jobs
View All JobsNo Saved Jobs
View All JobsTalent Community
Join our talent community so we can get to know you better, learn more about your skills and experience, and how they could align with future open positions at Comcast.
Job Alerts
Sign up for Job Alerts to be the first to know about new opportunities. After signing up or logging in to Workday, select Job Alerts in the top right corner to create a new alert or edit an existing one.