Manager, Sales Engineering
Colorado; Arizona; California; Idaho; Kansas; Minnesota; Missouri; New Mexico; Oregon; Oklahoma; Texas; Utah; Washington; Wisconsin; Remote
Overview
In this role, you'll get to expand territories and spearhead the sales of Comcast Business's innovative products and solutions into new markets. You'll also get to engage in the exciting challenge of acquiring and managing a diverse range of commercial customers, from mid-market and enterprise, to those with multiple locations, through both direct and partner channels.
Success Profile
What makes a successful Manager, Sales Engineering at Comcast? Review the top traits we're looking for and see if you're the right fit.
- Results-Driven
- Goal-Oriented
- Communicator
- Good Listener
- Self-Starter
- Adaptable
Responsibilities
Manager, Sales Engineering
Job Summary
Responsible for managing and leading the Inside Sales Center (ISC) Client/Sales Engineering team selling Comcast Business’s voice product lines including Comcast Managed Voice, PRI, SIP Trunks, Hospitality, CB Mobile Phones, Ethernet Networks, Internet, and Business Class Internet (BCI) services as a bundle or standalone offer to achieve target budget for the sales professionals with which they are aligned. Act as mentor for technical sales engineers during the presales process and provide experienced support to the customer's technical team to bridge their need with Comcast services and products. Assures optimal sales engineering team staffing and training readiness of sales engineering professionals. Manage a team including exempt and non-exempt employees. Provides subject matter guidance to employees as required. Develops processes and procedures to drive department efficiencies. Assists in development and meeting of departmental budget.Job Description
Core Responsibilities
- Drive Comcast Business Class sales by leading, coaching and developing a sales engineering team.
- Develop and implement processes and procedures to improve sales effectiveness and reduce cycle time.
- Act as a subject matter expert for all Comcast Business Service's products and services.
- Facilitate the collaboration between the sales engineering team, National Engineering and Technical Operations (NETO).
- Manage external equipment vendor relationships, as needed, to elevate the knowledge base of the field technical teams.
- Stay abreast of competitive landscape and emerging technologies to best position Comcast in the marketplace.
- Consistent exercise of independent judgment and discretion in matters of significance.
- Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
- Other duties and responsibilities as assigned.
- Must Reside in the West Division for this position. This includes the states of Arizona, California, Colorado, Idaho, Kansas, Minnesota, Missouri, New Mexico, Utah, Oklahoma, Oregon, Texas, Washington, and Wisconsin.
Employees at all levels are expected to:
- Understand our Operating Principles; make them the guidelines for how you do your job.
- Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
- Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
- Win as a team - make big things happen by working together and being open to new ideas.
- Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
- Drive results and growth.
- Respect and promote inclusion & diversity.
- Do what's right for each other, our customers, investors and our communities.
Disclaimer:
- This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Comcast will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law, including the Los Angeles Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance.
Salary:
Primary Location Pay Range: $124,575.00 - $207,625.00
Additional Range: This job can be performed in California, and Washington with a Pay Range of $101,925.00 - $235,937.50
Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
Targeted Commission: $34,000
Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.
Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
5-7 Years
Hear from our people
“I’ve never felt so connected a job before. Any time I’m mentioning that I’m looking to grow, I feel like ears in the room open.”
Lauren Senior Business Account Executive
Culture
At Comcast you can have work/life balance in an inclusive environment where you can be your authentic self.
Comcast provides many opportunities to build skills and grow in your career and a top-notch benefits, time off and perks package.
We are committed to delivering reliable, effortless experiences to our customers no matter how they choose to interact with us.
You will build personal relationships on a growing team that while making Xfinity a best-in-class, most-loved brand.
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