Analyst 3, Business Support & Analytics

Core Responsibilities

• Identifiesissues, analyzes available data andinformationand recommends changes to management.

• Provides analysis prior to and following any recommended changes.

• Ensures accuracy of data through partnerships with team members. Provides day-to-day validation and spot checks.

• Works with stakeholders to understand data, reporting, and analysis needed; partners with team members to deliver to stakeholder requirements.

• Supports efforts tomaintainaccuratemaster data. Extracts data and provides analysis of master and transactional data.

• Provides user feedback to management and helps influence future systems enhancements.

• Provides weekly,monthlyand annual reports. Provides special reports and analyses to support thebusinessas necessary.

• Conduct regular audits to ensure data integrity.

• Creates andmaintainsmultiple operational reporting tools.

• Provides analytical support of actual results against budget and feasibility of proposed business strategies.

• Consolidatesdata reports and delivers to help drive data-based strategic decision making.

• May create andmaintaincompliance reports thatidentifydiscrepancies within the Company's billing systems.

• May prepare reports to be used by other departments to correct billing issues.

• Other duties and responsibilities as assigned.

• Consistent exercise of independent judgment and discretion in matters of significance.

• Regular,consistentand punctual attendance. Must be able to work nights and weekends, variable schedule(s)andovertimeas necessary.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.

• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.

• Know your stuff - beenthusiasticlearners, users and advocates of our game-changing technology,productsand services, especially our digital tools and experiences.

• Win as a team - makebig thingshappen by working together and being open tonew ideas.

• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, makingcall backsand helping us elevate opportunities to do better for our customers.

• Drive results and growth.

• Respect and promote inclusion& diversity.

• Dowhat'sright for each other, our customers, investors, and our communities.

• Skills/Experience:

Required

• AdvancedSQL Knowledge

• Tableauexperience

• Amdocs data table familiarity

• Analytical mindset

• Process Improvement experience

• Excellentcritical thinking andproblem solvingskills

• Ability to explain complex concepts in simplified ways

• Strong communicationskills

Disclaimer:

• This information has been designed toindicatethe general nature and level of work performed by employees in this role. It is not designed tocontainor be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications.

Comcast is anEOE/Veterans/Disabled/LGBTemployer.