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THE HEART OF OUR CUSTOMER EXPERIENCE

At Comcast, we believe that the Customer Experience is our single most important product and providing a simple and intuitive support experience is critical.   Our Customer Experience representatives are at the heart of our interactions with customers meeting them in the technology medium they prefer,  ensuring a positive interaction each and every time.

We are looking for passionate people who can deliver a customer experience that fundamentally changes how our customers manage, resolve issues, and learn about our products and services. Crafting these solutions will combine an understanding of product, technology, and process with a hyper-focus on the customer journey touch points that deliver a simple, easy, and digital experience. The desired end result is a transformative customer experience that redefines expectations about what is possible from Comcast - with you at the heart of it - so come join us.

WHO WE ARE

We are looking for passionate people who can deliver a customer experience that fundamentally changes how our customers manage, resolve issues, and learn about our products and services. Crafting these solutions will combine an understanding of product, technology, and process with a hyper-focus on the customer journey touch points that deliver a simple, easy, and digital experience. The desired end result is a transformative customer experience that redefines expectations about what is possible from Comcast - with you at the heart of it - so come join us.


JOB DESCRIPTION

ARE YOU SOCIALLY SAVVY?

A TECHNOLOGY ENTHUSIAST?

THRIVE ON CUSTOMER ADVOCACY?

NATURALLY CREATE PERSONAL CONNECTIONS?

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COVERAGE THAT COUNTS

While you're out there changing the tech game, we've got you covered
Medical & Dental
At Comcast, we care about our employees’ wellbeing—physically, emotionally, and financially.
401(k) Savings Plan
Save for your future with our 401(k). We offer automatic enrollment along with dollar-for-dollar matching, up to the first 6% of your eligible pay contributed.
Life Milestones
From adoption assistance, childcare resources, pet insurance and more, Comcast supports you at all life stages.
Courtesy Service
We offer all of our full-time employees in serviceable areas free digital TV and internet, as well as deeply discounted phone services and other features.
Discount Tickets
Comcast employees can take advantage of exclusive discounts and special offers at our Universal Resorts.
Perks & Discounts
Comcast offers a wide variety of perks and other benefits—including tuition assistance, commuter discounts and voluntary benefits.

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