At the heart of Comcast is its people. Our connections begin with each other—unique voices collaborating on building game-changing technology, creating amazing services, and simply just supporting one another. Whether it’s helping you grow your career or providing benefits that let you take care of your family, at Comcast, you get the personal support of a small company with the possibilities of a global industry leader.
In a matter of just a few short weeks, a large, cross-functional team mobilized more than 95% of Comcast’s customer service employees to be able to work from home. Lisa Blackshear, Senior Vice President, CX Strategy & Operations, was one of those people who worked tirelessly behind the scenes so that our call center and digital care agents could continue to support our customers from the safety of their homes during these challenging times.